Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Mixing > Avid S1, S3, Dock and Control App

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 10-29-2016, 02:15 PM
dr_daw's Avatar
dr_daw dr_daw is offline
Member
 
Join Date: Oct 2012
Location: Cariboo, BC
Posts: 1,216
Default Blank mixer screen Sierra

I think this is a better place to get some assistance with this matter. I'm testing Sierra and PT 12.6 on an External USB drive (this is how I test all my installs successfully).

Everything worked great until the installation of Eucon 3.5 and the newest PTC. Now PT's is super slow to start up and although PTC connects, I'm left with no functionality. The mixer page is blank and the softkeys don't assign.

Everything works great on my working rig with Yosemite, PT 12.6, Eucon 3.5 and PTC.
__________________
FBR recording - https://www.facebook.com/fromthebase...cordsrecording
@FBRrecording - Instagram
Rig
MBP 15" High Sierra 10.13.3, i7 2.6Ghz, 8Gb DDR, 750Gb 7200rpm, PT 2019.5, Focusrite Saffire Pro 40, Octopre MkII, Glyph GPT50, Avalon 737sp, AMS Neve 1073's, API 512c, CAPI 312's, DW drums, Fender Guitars/Amps, AKG, Rode, Sennheiser, Neumann U87 & KM184's, Coles 4038, Equator D5 monitors
Reply With Quote
  #2  
Old 11-05-2016, 04:30 PM
dr_daw's Avatar
dr_daw dr_daw is offline
Member
 
Join Date: Oct 2012
Location: Cariboo, BC
Posts: 1,216
Default Re: Blank mixer screen Sierra

No one else is experiencing this issue?
__________________
FBR recording - https://www.facebook.com/fromthebase...cordsrecording
@FBRrecording - Instagram
Rig
MBP 15" High Sierra 10.13.3, i7 2.6Ghz, 8Gb DDR, 750Gb 7200rpm, PT 2019.5, Focusrite Saffire Pro 40, Octopre MkII, Glyph GPT50, Avalon 737sp, AMS Neve 1073's, API 512c, CAPI 312's, DW drums, Fender Guitars/Amps, AKG, Rode, Sennheiser, Neumann U87 & KM184's, Coles 4038, Equator D5 monitors
Reply With Quote
  #3  
Old 11-06-2016, 04:55 AM
john1192 john1192 is offline
Member
 
Join Date: Nov 2001
Location: Woodland Hills
Posts: 5,780
Default Re: Blank mixer screen Sierra

Quote:
Originally Posted by dr_daw View Post
No one else is experiencing this issue?
did you update your PT|Control app as well ??? did youriPad switch networks on you ???
__________________
Macmini M1 8/512 -OS 12.3.1 and PT2022.4
Logic Pro X 10.7.4
RME BabyFace Pro

Macbook Pro july 2014 2.5ghz 16gb ram 512gb SSD - OS11.6.5 - PT 2021.3
Logic Pro X 10.7.4
RME BabyFace Pro
Reply With Quote
  #4  
Old 11-06-2016, 06:54 AM
dr_daw's Avatar
dr_daw dr_daw is offline
Member
 
Join Date: Oct 2012
Location: Cariboo, BC
Posts: 1,216
Default Re: Blank mixer screen Sierra

I did update ptc, and there's only one network. I feel like this is an isolated incident since no one else is experiencing it.


Sent from my iPhone using Tapatalk
__________________
FBR recording - https://www.facebook.com/fromthebase...cordsrecording
@FBRrecording - Instagram
Rig
MBP 15" High Sierra 10.13.3, i7 2.6Ghz, 8Gb DDR, 750Gb 7200rpm, PT 2019.5, Focusrite Saffire Pro 40, Octopre MkII, Glyph GPT50, Avalon 737sp, AMS Neve 1073's, API 512c, CAPI 312's, DW drums, Fender Guitars/Amps, AKG, Rode, Sennheiser, Neumann U87 & KM184's, Coles 4038, Equator D5 monitors
Reply With Quote
  #5  
Old 11-13-2016, 11:01 AM
chroma17 chroma17 is offline
Member
 
Join Date: Jul 2006
Posts: 69
Default Re: Blank mixer screen Sierra

I am having the same issue with 10.10.5 and newest PTC/Eucon. Everything was working fine, but now the mixer/tracks etc pages are all blank in PTC, even though it appears connected in the Eucon app. PTC correctly shows "Pro Tools 12Mac" in green at the top, but it acts as if I have no session open. Restarting everything did not help.

PT 12.4, 10.10.5, iPad 2 9.3.5 > everything was 100% solid with this setup a week ago.
Reply With Quote
  #6  
Old 11-13-2016, 01:02 PM
dr_daw's Avatar
dr_daw dr_daw is offline
Member
 
Join Date: Oct 2012
Location: Cariboo, BC
Posts: 1,216
Default Re: Blank mixer screen Sierra

Yeah, my solution was to roll back to my working Yosemite rig. Ran out of time to keep testing the Sierra setup.
__________________
FBR recording - https://www.facebook.com/fromthebase...cordsrecording
@FBRrecording - Instagram
Rig
MBP 15" High Sierra 10.13.3, i7 2.6Ghz, 8Gb DDR, 750Gb 7200rpm, PT 2019.5, Focusrite Saffire Pro 40, Octopre MkII, Glyph GPT50, Avalon 737sp, AMS Neve 1073's, API 512c, CAPI 312's, DW drums, Fender Guitars/Amps, AKG, Rode, Sennheiser, Neumann U87 & KM184's, Coles 4038, Equator D5 monitors
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Digi 003 lcd screen is blank Skeme 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 3 09-25-2013 06:14 PM
Welcome to Pro Tools Blank Screen K-Stylez Windows 4 06-19-2013 05:58 AM
Help! Hybrid Blank Screen nicholasivan Virtual Instruments 10 11-17-2010 07:44 PM
blank gray screen on tilt 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 5 01-09-2007 03:40 PM
6.1.1 Hardware set up screen Blank wire 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 1 09-17-2003 10:10 AM


All times are GMT -7. The time now is 03:18 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com