Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Pro Tools 2019

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 09-25-2019, 11:02 AM
daeron80 daeron80 is offline
Member
 
Join Date: Apr 2005
Location: Orlando, Florida, USA
Posts: 3,642
Default Project Collaboration not working

For all of this week, all three Collaboration users at our facility have been unable to share changes with each other. We can make new projects and share them. But when making any change to a track in a project, or attempting to share a new track, Task Manager shows "Uploading" then changes to "Failed." Artist Chat then shows that a track was shared, even though no other user can see it.

We had been using Collaboration successfully for several weeks. It wasn't easy. Great care must be taken to avoid changes to a track by two of us at once, which creates conflicts that can be maddening to resolve. But it was so nice to be able to hear and evaluate our non-techy voice talent's takes within minutes of his recording them that we we determined to continue using it. Suddenly, it appears to be broken.

I saw someone else this week saying that uploads had failed. Is it possible that Avid Cloud is having problems?
__________________
David J. Finnamore

Nyquist was right.

PT 2019.10 Ultimate | Omni | macOS Sierra
PT 2019.12 | Saffire Pro 40 | Win10
Reply With Quote
  #2  
Old 09-26-2019, 09:30 AM
daeron80 daeron80 is offline
Member
 
Join Date: Apr 2005
Location: Orlando, Florida, USA
Posts: 3,642
Default Re: Project Collaboration not working

All uploads still failing today. It's very slow. After attempting to upload a change, Task Manager sits on Uploading for about a minute; then Track Data changes from Uploading to Processing for several seconds, then it says Failed. Is Avid abandoning the Collaboration feature?
__________________
David J. Finnamore

Nyquist was right.

PT 2019.10 Ultimate | Omni | macOS Sierra
PT 2019.12 | Saffire Pro 40 | Win10
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
PT Cloud Collaboration: Can't invite anyone to project hannuala Pro Tools 2018 18 08-22-2019 10:33 AM
Cloud Collaboration - Project is full daeron80 Pro Tools 2019 0 06-25-2019 01:18 PM
Cloud collaboration vs real collaboration midnightrambler Pro Tools 12 13 06-11-2015 02:48 PM
Line Ins not working on project mix Infiltrator Pro Tools M-Powered (Win) 0 12-12-2010 01:58 PM
882/20 I/O, Project II working on G4 Matt Lightbourn Digidesign Hardware & Software 2 12-29-2002 08:03 PM


All times are GMT -7. The time now is 08:42 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com