iLok cloud problems with PT 2018.1

[jeffro]

Originally Posted by firmflange

Hi Jeffro, when I try to deactivate what you suggested, I can't because it shows it as a 'locked group'. I see no area in my PT account to 'deactivate' it. I see how to sign out, but not deactivate. Where would this be? Sorry if Im making things confusing.

Right+Click on the license bundle (on the right) and select Deactivate -or- just click on it and drag it back to your account (the blue box in the upper left with your User ID).

avid.force.com/pkb/articles/faq/iLok-License-Manager-Overview

[firmflange]

Originally Posted by jeffro

Right+Click on the license bundle (on the right) and select Deactivate -or- just click on it and drag it back to your account (the blue box in the upper left with your User ID).

avid.force.com/pkb/articles/faq/iLok-License-Manager-Overview

It won't let me deactivate because the ilok needs to be present. I'm trying to run PT on my laptop. Do I need to have the ilok in this laptop and then run it? And then would it work? But how would that be advantageous if i have to use the ilok in my laptop too?

[jeffro]

Originally Posted by firmflange

It won't let me deactivate because the ilok needs to be present. I'm trying to run PT on my laptop. Do I need to have the ilok in this laptop and then run it? And then would it work? But how would that be advantageous if i have to use the ilok in my laptop too?

Your iLok needs to be plugged in to activate or deactivate licenses on that iLok.

PT needs the license to run so you'll need your iLok plugged in (with the license activated to that) or if you have persistent internet you could use the license in iLok Cloud.