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  #1  
Old 02-03-2014, 08:11 AM
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niholl niholl is offline
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Default Pro Tools 11 Quits unexpectedly during record

Has anyone else had this problem? It started on 11.1.1 and hasn't been addressed in 11.1.2. Not even the new driver fixes it. Basically, you hit F12 and off the recording goes - then suddenly the whole thing quits, leaving you with a crash reporter.
I must admit some of the things I'm writing under 'help us fix this issue by telling us what happened' are beginning to get less than complimentary.

A little bird tells me it's a 'known issue' with waveform drawing. Is this good to know? Not really. 'We've fixed it forever' would be good to know.
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  #2  
Old 02-03-2014, 08:56 AM
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pm mastering studio pm mastering studio is offline
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Default Re: Pro Tools 11 Quits unexpectedly during record

same thing happens to me :-(
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  #3  
Old 02-03-2014, 10:21 AM
mesaone mesaone is offline
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Default Re: Pro Tools 11 Quits unexpectedly during record

Quote:
Originally Posted by niholl View Post
A little bird tells me it's a 'known issue' with waveform drawing. Is this good to know?
Have you tried setting your tracks to block view, to test this hypothesis?
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  #4  
Old 02-05-2014, 11:38 AM
MikeCooper MikeCooper is offline
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Default Re: Pro Tools 11 Quits unexpectedly during record

Same here. Most annoying. Please post an update if you discover anything!
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  #5  
Old 02-05-2014, 12:11 PM
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crizdee crizdee is offline
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Default Re: Pro Tools 11 Quits unexpectedly during record

Hi,

Crash logs!! User library/ logs / crash reporter


Chris
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  #6  
Old 02-05-2014, 12:14 PM
MikeCooper MikeCooper is offline
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Default Re: Pro Tools 11 Quits unexpectedly during record

Quote:
Originally Posted by crizdee View Post
Hi,

Crash logs!! User library/ logs / crash reporter


Chris
There don't appear to be any, Chris. Sorry.
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  #7  
Old 02-05-2014, 12:27 PM
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crizdee crizdee is offline
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Default Re: Pro Tools 11 Quits unexpectedly during record

Quote:
Originally Posted by MikeCooper View Post
There don't appear to be any, Chris. Sorry.
Really? Does the program hang? Or totally quit?

There should be crash logs if it quits!

In the same location logs are there any dlogs? These are dedicated pro tools logs that can be sent it to Avid for them to read!


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  #8  
Old 02-05-2014, 12:30 PM
MikeCooper MikeCooper is offline
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Default Re: Pro Tools 11 Quits unexpectedly during record

It quits. It asks me if I'd like to send a log to Avid, which I do. I cannot, however, find that log on my machine.
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  #9  
Old 02-05-2014, 01:16 PM
bradch00 bradch00 is offline
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Default Re: Pro Tools 11 Quits unexpectedly during record

Have you checked in Application > Utilities > Console (start Console)?
Look under User Diagnostic Reports and see if there are any applications dumps.
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  #10  
Old 02-06-2014, 02:04 AM
MikeCooper MikeCooper is offline
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Default Re: Pro Tools 11 Quits unexpectedly during record

Yep, nothing in there either. Puzzling.
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