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#1
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Dock strange behaviour
I recently got an S3 and Dock, quite impressed how both completely changed my workflow.
Besides all of that, the only issue I'm having is when I start Eucontrol, S3 and iPad, I got them all automatically recognised and added to Eucontrol, but Dock doesn't for some reason. All Dock softkeys become purple and when I try to switch off the unit become unresponsive and won't turn off. The only way to fix this is to remove the power plug on the back, switch on and then Dock is recognised by Eucontrol. Any clues? I'm running Eucontrol 3.7 and both units have the latest firmware update, Mac Pro - Sierra OS 10.12.6. Last edited by hugoleitao; 11-11-2017 at 06:27 AM. |
#2
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Re: Dock strange behaviour
I'm having the same problem. I'm probably going to send it in for a $1200 repair.
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__________________ __________________ Speak into my right ear. I'm deaf in my left from the noise blast. To keep up with the Jones' I upgraded from an analog console and tape machine to... HD Native (useless) PTHD 12.5.1 on MacbookPro 10.10.5 featuring MOAB Noise Blast for $400 bucks a year. Avid Omni Rev B. with toasted inputs that Avid offered to repair for the price of a new Omni. PTHD 12.7 on MacPro 10.12.1 Avid S3 Avid Dock HD IO (32 i/o analog) shafted |
#3
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Re: Dock strange behaviour
Wait for some feedback here, if you are having the exact same problem as I it's probably a network configuration issue or something simple to fix
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#4
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Re: Dock strange behaviour
Once a month when I fire up my rig in another studio, I'll see EuCon unable to find the Dock. Usually restarting EuCon fixes it. Have you tried the "cleanEuphonixSystem.app?" I doubt that it's a hardware problem.
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Nathaniel Reichman Producer/Re-recording Mixer - New York Nathaniel Reichman | IMDB | LinkedIn |
#5
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Re: Dock strange behaviour
It has to do with the switch at the back of the Dock, its not a hard power switch but a soft/sleep one (which doesn't always wake). We know of the issue and are looking into it.
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#6
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Re: Dock strange behaviour
Aha, that may explain, that when sometimes when I turn the Dock off, it stays on as if I've not switched anything.
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Matt McKenzie-Smith mattrixx.net SourceConnect - mattrixx AVID Collab user - mattrixx MacStudio Ultra / LogicProX / IzotopeRX10+ / SourceConnect / MelodyneStudio5 / WAVES Mercury / NI KompleteUltimate / ProToolsUltimate / RME UFX, UFXII, Babyface / AVID S3 + DOCK / Barefoot MM27 gen2 / Barefoot FP01 |
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