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#1
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S6 Master/Automation Soft Keys Not Working
Hello! Hoping for some help from the forums, but will open up a support ticket next. Here's what is going on:
Upon updating to PT 2018.1 and MacOS Sierra, we lost our master module and automation soft keys. Display went black. So I then updated the S6 from version 2.2 to the current version 3.7. Everything working, except the soft keys. I found this helpful post from Eddie(soft key patch) and thought that would do it: http://duc.avid.com/showthread.php?t=396601 Selected the soft key file from the file browser and loaded, but still no joy. Any thoughts? Is it possible that I did too big a jump from 2.2 to 3.7, and that I need to install the updates in between? Thank you! |
#2
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Re: S6 Master/Automation Soft Keys Not Working
I'm pretty sure this is softkeys and PT 18 related. What if you select restore to factory in the softkey page?
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#3
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Re: S6 Master/Automation Soft Keys Not Working
Thanks Eddie - I did do that once before I installed your patch, but I did not do it again after installing the patch since I was afraid it might wipe it out. I will try that, though - thanks!
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#4
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Re: S6 Master/Automation Soft Keys Not Working
Just wanted to update this thread and doing a factory reset of the soft keys, after the recent S6 update, did the trick. All is well again - thanks!
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