|
Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
#1
|
|||
|
|||
Stolen iLok [SOLVED]
hello,
I recently got my iLok stolen along with all of my identity papers and credit cards. I filed a stolen iLok RMA and have a police report ready but cannot seem to find how to contact Avid by any mean. What am I doing wrong ? |
#2
|
||||
|
||||
Re: Stolen iLok, impossible to contact AVID
So sorry to hear that happened. The steps for replacing your licenses can be found in the Lost, Stolen, or Broken iLok Policy article in our knowledge base. (This article can be found by searching for stolen iLok via the Knowledge Base Search link above.)
__________________
• linkedin •
|
#3
|
|||
|
|||
Re: Stolen iLok, impossible to contact AVID
Thank you for your fast response.
I found that form but can't seem to use it since my Pro Tools licenses do not have a serial number or activation ID, which is a required field. |
#5
|
|||
|
|||
Re: Stolen iLok, impossible to contact AVID
That worked, thank you !
Last edited by jeffro; 06-13-2017 at 09:15 AM. Reason: Case 03224141. |
Thread Tools | Search this Thread |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
So my Ilok was stolen and I need help. | jmlbassist | Pro Tools 11 | 17 | 01-05-2015 04:48 PM |
Stolen ilok help | JetSet | Pro Tools TDM Systems (Mac) | 2 | 08-21-2011 05:55 PM |
stolen iLok nightmare | urumita | Pro Tools TDM Systems (Mac) | 19 | 06-30-2009 03:42 PM |
stolen chips from ilok. what do I do? | urumita | Pro Tools TDM Systems (Mac) | 12 | 05-05-2009 08:01 PM |
Stolen iLok | Musepro | 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) | 8 | 10-01-2008 09:16 AM |