Deleted all projects - cloud NOT empty???

[WAXLTD]

Originally Posted by LarsC

Sorry again to bother, but now the cloud tells me that my amount is full. But it's not. I bought the 30GB months ago, but it seems that the system still thinks I'm on 1GB.
Means that I can't post or take down files, although my amount is only at 9 %.
Case : 03112866

Thanks
LarsC

We had the exact problem same problem yesterday.

CASE: 03149104

We were using 1.2GB of our 30GB plan and the server stopped accepting new files for upload. It was acting as if we only had 1GB of storage.

We bought the 80GB plan (even though we had 30) and it seemed to trick the server into realizing we had free space.