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Old 09-09-2020, 02:37 PM
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falcowe falcowe is offline
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Default S1 Faders not responding

Has anyone else seen this happen to their S1?

https://youtu.be/R8nBUlGKTMA

Only the first fade seems to be responding as expected. I.e. when I place a finger on the fader the level continuously reads out the level corresponding to the fader position. All of the other faders on my S1 are show the behavior in the video, when I touch them there is no scrolling with the current fader position, instead I have to release the fader to update it's position (unlike my dock which is working correctly). Also on the S1 on channel 4 the oled scribble strip is flickering between the channel name and the level, which is what made me look at it in the first place.
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MacPro 7,1 16-core, 128GB ram, W5700X GPU, RME UFX+, PT 2023.6U.
Artist Mix, S1, and PT|Dock.
And too many VIs and VEPro machines.
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Old 09-10-2020, 10:26 AM
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falcowe falcowe is offline
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Default Re: S1 Faders not responding

So I got a pretty quick reply from AVID support and they said this is an issue they have been seeing on the S1 and they asked me to give them the SN and an address so they could do an RMA for my unit. Just wanted to update this thread so if anyone else finds they are having the same issue how I [hopefully] resolved my issue.
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MacPro 7,1 16-core, 128GB ram, W5700X GPU, RME UFX+, PT 2023.6U.
Artist Mix, S1, and PT|Dock.
And too many VIs and VEPro machines.
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