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Old 04-13-2012, 03:25 PM
tpann tpann is offline
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Join Date: Jun 2011
Location: Seattle, WA
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Default PT 10 Upgrade link

This is probably a really stupid question but, where do I go to download the complimentary upgrade of Pro Tools 10?

I just purchased an MBox 3 with PT 9 and qualify for the upgrade. Went through the registration process, got the emails from Avid. Searched ALL OVER the Avid site (and kept gotten taken in circles), went to links provided in the email with the complimentary access code. I cannot find it to save my life.

Do I have to go through the motions of the purchase, and put it in a shopping cart? That doesn't seem likely.

Thank you,
Tim
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Old 04-13-2012, 08:51 PM
nst7 nst7 is offline
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Join Date: Oct 2008
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Default Re: PT 10 Upgrade link

The download installers should be in your Avid account, which I assume you already have, or created when you registered everything.
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Old 04-14-2012, 09:08 AM
tpann tpann is offline
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Join Date: Jun 2011
Location: Seattle, WA
Posts: 64
Default Re: PT 10 Upgrade link

Thank you nst7. Interesting. Nothing in my account remotely resembles a link to the PT 10 upgrade, and even though they say I was supposed to get an email about it, I never did.

I sent a request to Avid and have not heard back. Very frustrating. Not a positive introduction to a new product.
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