Strange Error Message

[ruffwoods]

alright everytime i open pro tools and try 2 quit or save or open a new file i get a strange error message that says "could not complete the close session command because neo assertion in "/volumes/development....." then a bunch of other stuff. if anyone knows what this problem it would help me alot because i cant do ANYTHING. Do i need to re install pro tools? if so how can i do it safely so i dont harm any of my projects?

[Bob Brown]

The fact that it is putting up error/warning dialogs about "Neo" probably means your databases are corrupt. Try deleting your databases and see if the problem goes away (I'm sorry this is very lame and not a good work around).

[barlevy]

happend to me as well


unmounting unnecassary volumes solved this suddenly...

[ruffwoods]

ok im somewhat of a newb 2 protools, can either of u elaborate on wat needs 2 b done? im still confused about the situation. thanks alot tho i really appreciate it

[DigiTechSupt]

Originally Posted by ruffwoods

ok im somewhat of a newb 2 protools, can either of u elaborate on wat needs 2 b done? im still confused about the situation. thanks alot tho i really appreciate it

Follow the instructions for trashing databases in the General Troubleshooting thread...

[Concerttom]

There's also JC's downloadable application you can use to automatically delete databases:

Originally Posted by JC925602

I just updated the Helper application so it run much faster in OS X 10.5.

I also included a small AppleScript that only delete the Digidesign Databases. Also included is a small video showing how to have this script automatically run at startup.

http://www.jcdeshaies.com/

JC

It works nicely.

[ruffwoods]

will i loose any of my current projects that are unfinished?? i have alot of work i dont wanna loose but ill do what i gotta do

[Concerttom]

Your sessions will not be affected. You won't, however, initially be able to get back into them from the "Open Recent" prompt when you first open Pro Tools. That'll be blank, so you'll have to access your sessions from the drive you record to (only the first time; then they'll return to the "Open Recent" window).
That's pretty much the only change I notice after trashing preferences and databases -- that, and it takes Pro Tools a bit longer to boot up. Cheers

[ruffwoods]

yo i appreciate everyones help alot u guys are a lifesaver i love this website good lookin out peoples