Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Additional Resources

Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Hardware > Eleven Rack

Thread Tools Search this Thread Display Modes
Old 08-11-2018, 12:45 PM
BigBottomLover BigBottomLover is offline
Join Date: Jun 2018
Location: USA
Posts: 1
Default Eleven Rack drivers not working on new MacBook Pro I9

Howdy hivebrain,

I've just purchase a new MacBook Pro I9 and although PT seems to run ok, the drivers for my Eleven rack interface do not seem to be functioning. I've tried to install them numerous times (V1.2.13) but the computer does not see the device, nor do the options to select the 11R as my sound output appear in System Preferences (although the 11R preference pane does appear). I've also purchased the expansion pack but that will not install, nor can I run the 11R firmware updater.

Any thoughts...system info below.

Thanks in advance,


Macbook Pro 15-inch, 2018
2.9Ghz Intel core I9
32Gb Ram
Intel UHD Graphics 630 1536Mb
macOS High Sierra 10.13.6
Reply With Quote
Old 08-12-2018, 11:09 AM
stormstudios stormstudios is offline
Join Date: Mar 2013
Location: Los Angeles
Posts: 56
Default Re: Eleven Rack drivers not working on new MacBook Pro I9

Do a search through the forums for some tips as this has been discussed many times and there's some commonalities to the problem and also some unique things that have popped up with various units.

First question, with the 11R plugged in, what happens when you reinstall everything clean and then restart your computer? -- there were issues in the past where the computer would not 'see' an 11R when plugged in USB 'hot' (for lack of a better term. The solution for them was plug in the 11R before starting up the computer.

Second question, in the System Preferences pane do you see an Avid Eleven Rack System Preference pane option (not the Sound option....just an icon in a new row at the bottom.)
Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Eleven Rack Drivers Windows 10 Gesfenlir Eleven Rack 25 08-15-2016 12:25 PM
Eleven Rack Drivers v1.2.9 YYR123 Eleven Rack 13 05-23-2016 03:02 PM
Eleven Rack and Cubase Eleven Rig L/R input NOT WORKING !!! quebecguitare Eleven Rack 1 09-01-2015 11:40 PM
Experiences running Eleven Rack with a USB3 MacBook Pro or MacBook Pro Retina? Darryl Ramm Eleven Rack 3 09-18-2012 11:22 PM
How/Where are my eleven rack drivers... leblanc74 Eleven Rack 19 03-31-2011 07:35 PM

All times are GMT -7. The time now is 09:17 AM.

Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com