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Old 01-31-2009, 08:35 PM
BrendanHogan BrendanHogan is offline
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Join Date: Jan 2009
Posts: 3
Default PT 7.1.1 launch error using managed Mac 10.4.11 account

I am running Pro Tools 7.1.1 on a Mac G5 PPC (OS build 10.4.11) and last Monday received multiple kernel errors that resulted in the deletion of a managed account used by my students to log into the G5 and use PT. After numerous attempts to work around the issue, it was decided that the best course of action would be to reinstall OS 10.4 and then upgrade (via the Apple website, not Software Update) to 10.4.11, then reinstall PT 7.0 and upgrade via the Digidesign website to 7.1.1.

That worked just fine when launching PT from my admin account, but when I created a new managed account (a re-creation of the original managed student account), PT will not launch. I receive an error that begins with:

Exception: EXC_BAD_INSTRUCTION (0x0002)
Code[0]: 0x00000003
Code[1]: 0x024a019c

Admittedly, I am not savvy enough to figure out what this means (the rest of the error message is rather lengthy and I won't post it here).

Has anyone encountered this issue - trying to share PT across a managed account 10.4.11 platform?

Thanks.
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Old 02-01-2009, 06:42 PM
BrendanHogan BrendanHogan is offline
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Default Re: PT 7.1.1 launch error using managed Mac 10.4.11 account

Fixed. Seems to have been an conflict between the admin account (where PT was installed) and how the OS handled the managed account. I installed PT on both accounts (shouldn't have to do this, but oh well) and that solved the problem.

I made the managed account an admin just for installing the app and plugins, then reverted to managed status after that was complete.

So far so good.

hogan
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