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#11
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Re: 11
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If not then that is why it isn't working as HD pcie cards need HD license to work.
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Best Regards Christopher #thestruggleisreal South Side Music Group WEBHOME |
#12
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Re: 11
Never said anything about trying to gat a license to work, I said 11 is not seeing my interfaces
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JAMAICAN I IS 2008 2009 and 2010 Mac Pro 8 core with 64 GIG memory with 9 terabyte of hard drive space blue ray player HDX 1, 2 16X16 interfaces sync I/O. |
#13
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Re: 11
The license business is germane here as you need an HD license for your interfaces to be seen. That and you have to install the right drivers when you install PT11 - that choice is right there in the installer.
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#14
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Re: 11
I have done all of the above, I have a valid License, so the issue is not about any of these things
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JAMAICAN I IS 2008 2009 and 2010 Mac Pro 8 core with 64 GIG memory with 9 terabyte of hard drive space blue ray player HDX 1, 2 16X16 interfaces sync I/O. |
#15
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Re: 11
Which exact license do you have - PTHD or PT non-HD (aka PT vanilla)? You need the PTHD license. And just to make sure - when you installed pT11 you installed the HD drivers right?
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#16
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Re: 11
Maybe I did not make myself clear, so here we go again, I have Pro Tools HDX as it says in my profile and signature
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JAMAICAN I IS 2008 2009 and 2010 Mac Pro 8 core with 64 GIG memory with 9 terabyte of hard drive space blue ray player HDX 1, 2 16X16 interfaces sync I/O. |
#17
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Re: 11
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Commonly this happens when folks buy a bare HDN or HDX board hoping to use that with a standard Pro Tools license, or when they mistakingly plug in the wrong iLok or forget to download the HD license asset, or occasionally when multiple iLoks are plugged into a computer with different mixes of standard/HD licenses on them and iLoks/drivers have problems. When folks mistakingly mix up licenses on first gen iLoks etc. We cannot guess what you are exactly doing or if you already understand all these (fairly common) issues or not So can you now please just answer the question clearly. What exact license is on the iLok? (look in the iLok license manager, post a screenshot here if it helps, but hide any personal info). Ideally unplug any other iLoks that don't contain the Pro Tools HD license while you do that. And no don't just assume, actually go look in the License Manager. It's very easy to mess this up installing the wrong license, grabbing the wrong iLok, etc. |
#18
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Re: 11
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JAMAICAN I IS 2008 2009 and 2010 Mac Pro 8 core with 64 GIG memory with 9 terabyte of hard drive space blue ray player HDX 1, 2 16X16 interfaces sync I/O. |
#19
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Re: 11
great, thanks.
So with that question out the way. Does Digitest pass for the whole setup? What interfaces do you have connected to the HDX. What exact models are they? For HD and 192 style boxes what IO cards are installed in them (we can't trust profiles are up to date so just spell it out here). Is that two 16x16 analog and a sync. Get the sync out the picture to start with and only one 16x16 analog direct connected to *one* HDX card, with no chaining. Physically remove the other HDX card if you have a dual card system. Try swapping Digilink cables. Does that work? try different card/cable/interface box permutations of what you have until something works. Does DigiTest pass for that one box OK or not? Can you test your interface box(es) on another HDN or HDX system? Has this HDX card(s) and/or the interface boxes ever worked for you? In any computer system? What GPU is installed in the Mac Pro? Does the power supply wiring to the HDX card look correct/per the documentation? Any other PCIe cards installed? Last edited by Darryl Ramm; 02-17-2016 at 04:15 PM. |
#20
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Re: 11
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