Roland Octa-Capture crashes (PT 11 - Win 7 /64-bit )

[Katherine_Focusrite]

Hey guys!

I know this is not a Focusrite thread but my searches for the word "Focusrite" brought me here.

Can you try turning off Dynamic Plug In Processing in Setup > Playback Engine and see if this helps you?

Just a thought to try :)

Kat

[fiddlecat]

I have forwarded a reference to this thread to my support ticket at Roland.

Is there a specific/direct email address within Avid I can forward to him?

[Fir3bird]

Thanks for the investigation guys, and thanks Katherine for the tip!

I have not yet installed pt11, certainly tommorow.. I'll tell you my experiences!

I hope to have some news from Roland soon !

[Bharath]

Originally Posted by fiddlecat

I have forwarded a reference to this thread to my support ticket at Roland.

Is there a specific/direct email address within Avid I can forward to him?

They can PM me here.

[Paawo]

Originally Posted by Katherine_Focusrite

Hey guys!

I know this is not a Focusrite thread but my searches for the word "Focusrite" brought me here.

Can you try turning off Dynamic Plug In Processing in Setup > Playback Engine and see if this helps you?

Just a thought to try :)

Kat

Tested with Quad Capture, Win7, PT11.0.1
PT still crashes at startup, doesn't show any error message.

[Fir3bird]

Have you tried to see if the 11.0.1 release could do something for these troubles?

[social]

Just updated to 11.0.1, still crashes.

[chiv33s]

There are 2 other threads (that I know of) that are specifically about Roland interface issues with PT11 and I have not seen anyone say they have successfully used Roland products with PT11. I have the Roland Quad Capture and it does the exact same runetime error, although PT11 does recognize my interface if I try to choose another one (unfortunately I do not own another one to use) Only once has it not crashed but it came up with a message saying something like the pro tools hardware is not installed or something like that, but I have not seen that message again. I along with some other people have filed crash reports, but I think now it is just a waiting game until someone sorts it out, because I have no idea what is at fault here, and I would like it to be sorted as soon as because PT11 looks awesome!

[Fir3bird]

Have you try to do simple routing via Asio4all?
That might do the trick awaiting an update from Roland !

Edit : To explain a bit more my thoughts :

It's a trick I use sometimes when my Octa-Capture is unstable with my PT 10 :
I choose Asio4All as my playback engine and I enable the octa-capture in the Asio4All panel... It works on PT10, but it's certainly not the best solution... Does it on PT 11? I'll certainly try that tonight if I found the same bugs as you and will report with my experience.

[chiv33s]

I tried the ASIO thing and it worked, so it must be something to do with the Roland drivers itself, but thanks for this temporary solution!