Plugin authorization issues

[freakhouse]

I've noticed this is only happening on 2 Soundtoys plugins and Lustrous Plates. I've reinstalled both and reauthorized. Didn't make a difference.

Also trashed my pro tools prefs which didn't help.

[musicman691]

Originally Posted by freakhouse

I've noticed this is only happening on 2 Soundtoys plugins and Lustrous Plates. I've reinstalled both and reauthorized. Didn't make a difference.

Also trashed my pro tools prefs which didn't help.

Have you synched your iLok? What does it show when you open the ILM software and look at your iLok?

[freakhouse]

Update:

I went through some troubleshooting with support at iLok. Ultimately the solution was getting a new iLok and transferring my licenses from the old one to the new one.

[Obsidian Dragon]

Did you go from a different version of your ilok dongle to a newer version? Version 1 is shaped like a blue plastic key, version 2 is like a black and grey plastic door stop, and version 3 is like a metal key fob. (Sorry I couldn't come up with better descriptions). Each newer version increased capacity and some software required newer versions of the ilok dongle to work. I wonder if that was the case for you.

[freakhouse]

I went from version 2 to 3 - It wasn't a space issue though. The ilok was definitely messed up somehow.