Problems with Pro Tools 8 LE Windows 7 64 bit

[redletterkill]

Hey guys,

I have pro tools 8.0.5 LE running on a windows 7 64-bit install, and I've been having 2 really annoying problems:

First, when running pro tools I repeatedly get the message over and over again that I am running out of CPU power even though my machine has 8 cores and the total cpu usage as reported by pro tools doesn't even hit 65%. Also, in the settings I only have 6 cpus assigned to pro tools.

Second, after a while of having my system on, I'll randomly stop hearing any sound. This includes system sounds, pro tools sounds, everything. I thought this was a driver issue, so I re-installed all my drivers. When that didn't work I re-installed pro tools as well. I'm still having the issue and don't know how to fix this. The only work around is to reboot everytime, but this is not a workable solution long term.

Thanks.

[Benoni]

Did you try setting number of cores to 7? PT seems to run better with odd number of cores, at least for me. How about a Sandra

- Please - Use SiSoftware's Sandra Lite application to generate a full system profile:

CLICK HERE---->Sandra Report<----CLICK HERE


Under SiSoftware Sandra, click on "Download & Buy" to download the FREE Sandra Lite version or purchase other versions.
After installing Sandra, click on the 'Hardware' tab and run the 'Computer Overview', then copy and paste into your post here on the
DUC.
Help Us Help You

have you done most of the opts?

Avid Windows 7 Optimizations Video Playlist - YouTube

Windows 7 Optimizations

and what Interface? Did you raise the buffer setting?

[redletterkill]

Yeah no matter how many cores I set it to, I always get the error. For interfaces I'm using the mbox pro. Took a look at the optimizations, but a lot of those don't really explain the issues I'm seeing. I believe the audio issue is definitely some sort of driver conflict. I usually leave the buffer set to 512. Honestly, if I can't get 20 tracks in pro tools with a limited number of plugins to run on an i7 processor, then something is seriously wrong.

[Benoni]

Originally Posted by redletterkill

Yeah no matter how many cores I set it to, I always get the error. For interfaces I'm using the mbox pro. Took a look at the optimizations, but a lot of those don't really explain the issues I'm seeing. I believe the audio issue is definitely some sort of driver conflict. I usually leave the buffer set to 512. Honestly, if I can't get 20 tracks in pro tools with a limited number of plugins to run on an i7 processor, then something is seriously wrong.

thats why we need a sandra report, so we can see if you have any potential problems with the hardware.

[redletterkill]

SiSoftware Sandra

Computer
Model : Gigabyte X58A-UD3R

Processor
Model : Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz
Speed : 2.83GHz
Cores per Processor : 4 Unit(s)
Threads per Core : 2 Unit(s)
Type : Quad-Core
Integrated Data Cache : 4x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size, 2 threads sharing
L2 On-board Cache : 4x 256kB, ECC, Synchronous, ATC, 8-way, 64 byte line size, 2 threads sharing
L3 On-board Cache : 8MB, ECC, Synchronous, ATC, 16-way, Exclusive, 64 byte line size, 16 threads sharing

Computer
Mainboard : Gigabyte X58A-UD3R
BIOS : Award (Phoenix) FA 04/20/2010
Bus(es) : X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 6GB DIMM DDR3

Chipset
Model : Giga-Byte X58 I/O Hub
Front Side Bus Speed : 2x 2.43GHz (4.86GHz)

Chipset
Model : Giga-Byte Core Desktop (Bloomfield) UnCore
Front Side Bus Speed : 2x 2.43GHz (4.86GHz)
Total Memory : 6GB DIMM DDR3
Channels : 3
Memory Bus Speed : 2x 540MHz (1GHz)

Memory Module(s)
Memory Module : OCZ OCZ3G1600LV2G 2GB DIMM DDR3 PC3-8500U DDR3-1066 (7-7-7-16 4-26-8-4)
Memory Module : OCZ OCZ3G1600LV2G 2GB DIMM DDR3 PC3-8500U DDR3-1066 (7-7-7-16 4-26-8-4)
Memory Module : OCZ OCZ3G1600LV2G 2GB DIMM DDR3 PC3-8500U DDR3-1066 (7-7-7-16 4-26-8-4)

Video System
Video Adapter : ATI Radeon HD 5700 Series (720 SM5.0 700MHz, 1GB DDR5 4.6GHz 128-bit, PCIe 2.00 x16)
Video Adapter : ATI Radeon HD 5700 Series (720 SM5.0 700MHz, 1GB DDR5 4.6GHz 128-bit, PCIe 2.00 x16)

Graphics Processor
Compute Shader Processor : ATI Radeon HD 5700 Series (720SP 700MHz, 1GB DDR5 4.6GHz 128-bit)
STREAM Processor : ATI Radeon HD 5700 Series (720SP 9C 870MHz, 1GB DDR5 4.6GHz 128-bit)

Storage Devices
WDC WD1002FAEX-00Z3A0 (1TB, SATA600, 3.5", 7200rpm) : 932GB (D:)
INTEL SSDSA2M080G2GC (80GB, SATA300, 2.5", SSD) : 75GB (C:)
HL-DT-ST BD-RE WH10LS30 (SATA150, BD-RW, DVD+-RW, CD-RW, 4MB Cache) : 7GB (E:)
TSSTcorp CDDVDW TS-H653Q (SATA150, DVD+-RW, CD-RW, 2MB Cache) : N/A (F:)

Logical Storage Devices
New Volume (D:) : 932GB (NTFS) @ WDC WD1002FAEX-00Z3A0 (1TB, SATA600, 3.5", 7200rpm)
System Reserved : 100MB (NTFS)
Hard Disk (C:) : 74GB (NTFS) @ INTEL SSDSA2M080G2GC (80GB, SATA300, 2.5", SSD)
3.5" 1.44MB (A:) : N/A
Pro Tools LE (E:) : 7GB (CDFS) @ HL-DT-ST BD-RE WH10LS30 (SATA150, BD-RW, DVD+-RW, CD-RW, 4MB Cache)
Optical Drive (F:) : N/A @ TSSTcorp CDDVDW TS-H653Q (SATA150, DVD+-RW, CD-RW, 2MB Cache)

Peripherals
LPC Hub Controller 1 : Giga-Byte LPC Interface Controller
LPC Legacy Controller 1 : ITE IT8720F
Audio Device : Giga-Byte HD Audio Controller
Audio Device : Pine Technology EG JUNIPER XT Audio Device [Radeon HD 5700 Series]
Audio Codec : ATI (AMD) HDMI Audio
Disk Controller : Giga-Byte 4 port SATA IDE Controller
Disk Controller : Giga-Byte 2 port SATA IDE Controller
Disk Controller : Giga-Byte 88SE91A3 SATA-600 Controller
Disk Controller : Giga-Byte JMB36X PCIE-to-SATAII/IDE RAID Controller
Disk Controller : Giga-Byte JMB36X PCIE-to-SATAII/IDE RAID Controller
USB Controller 1 : Giga-Byte USB UHCI Controller #4
USB Controller 2 : Giga-Byte USB UHCI Controller #5
USB Controller 3 : Giga-Byte USB UHCI Controller #6
USB Controller 4 : Giga-Byte USB EHCI Controller #2
USB Controller 5 : Giga-Byte USB UHCI Controller #1
USB Controller 6 : Giga-Byte USB UHCI Controller #2
USB Controller 7 : Giga-Byte USB UHCI Controller #3
USB Controller 8 : Giga-Byte USB EHCI Controller #1
FireWire/1394 Controller 1 : Giga-Byte TSB43AB23 1394a-2000 OHCI PHY/link-layer Controller
SMBus/i2c Controller 1 : Intel ICH SMBus

Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Printer : Canon Inkjet iP4500 series (600x600, USB, Colour)

Network Services
Network Adapter : Realtek PCIe GBE Family Controller (Ethernet, 100Mbps)

Power Management
Mains (AC) Line Status : On-Line

Operating System
Windows System : Microsoft Windows 7 Ultimate 6.01.7601 (Service Pack 1)
Platform Compliance : x64

[redletterkill]

Also, after re-installing pro tools again. Every sound that plays through my computer sounds about a semitone lower and is slower as well. Not sure...where this is coming from.

[redletterkill]

Hey again,

I just re-installed pro tools, but didn't update to 8.0.5. The strange issues with the sound cutting off/being distorted and sounding lower have disappeared. There's definitely something in the 8.0.5 update that does not work on my machine.

[SKI]

Originally Posted by redletterkill

Took a look at the optimizations, but a lot of those don't really explain the issues I'm seeing.

Big assumption trying to say what the overall effect of each optimization will be.
Considering you have a i7 that can't do 20 simple tracks I wouldn't overlook anything.

[redletterkill]

hey guys, any update on this?

[godofmetalguita]

Originally Posted by redletterkill

Also, after re-installing pro tools again. Every sound that plays through my computer sounds about a semitone lower and is slower as well. Not sure...where this is coming from.

I had that problem when my sample rate was set to 48 on my interface and 44.1 in pro tools