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#1
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NI stops RTAS authorizations, Native instruments discontinues service center
No Reathorizations for Native Instruments RTAS
If you need to access any projects or libraries with Native Instruments RTAS plugins (or anything on Mac’s before OS 10.9) you won’t be able to authorize anymore. You will not be able to reauthorize in the event of CPU change or failure, or disk failure or corruption. So access to older projects may not be possible. Did anyone receive emails to the account you have Native Instruments software registered to stating that you would no longer be able to authorize NI or libraries dependent on Ni on any system prior to 10.9? (I didn’t, even though I have multiple accounts). Which means products they sold just 6 years ago and before will not be activatable on systems the products were specified for. I have multiple systems with different projects and libraries that won’t be able to reauthorize in the very possible event of a cpu or hard drive failure. That is in addition to not being able to authorize products and libraries that haven’t been authorized yet. Also even now I have not been able to get “Service Center” to “connect” to Authorize on Mac G5’s. And evidently “offline” activation was stopped by Native Instruments. And disk cloning isn’t retaining authorizations, to which NI just says “...bad news.” If someone knows how to get service center to authorize my backup G5 systems I would really welcome the help. Last edited by spiritG; 05-26-2020 at 10:05 AM. |
#2
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NI Discontinue Authorizations RTAS
Iam posting here because there may be other TDM system owners like me who use a few Native Instruments RTAS plugins, even if everything else is TDM.
Native Instruments is discontinuing authorizations/reauthorizations for RTAS products. Access to older project may not be possible. If you need to access any projects or libraries with Native Instruments RTAS plugins (or anything on Mac’s before OS 10.9) you won’t be able to authorize anymore. You will not be able to reauthorize in the event of CPU change or failure, or disk failure or corruption. Did anyone receive emails to the account you have Native Instruments software registered to stating that you would no longer be able to authorize NI or libraries dependent on Ni on any system prior to 10.9? (I didn’t, even though I have multiple accounts). Which means products they sold just 6 years ago and before will not be activatable on systems the products were specified for. I have multiple systems with different projects and libraries that won’t be able to reauthorize in the very possible event of a cpu or hard drive failure. That is in addition to not being able to authorize products and libraries that haven’t been authorized yet. Also even now I have not been able to get “Service Center” to “connect” to Authorize on Mac G5’s. And evidently “offline” activation was previously stopped by Native Instruments. And disk cloning isn’t retaining authorizations, to which NI just says “...bad news.” If someone knows how to get service center to authorize my backup G5 systems I would really welcome the help. Thanks |
#3
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Re: NI Discontinue Authorizations RTAS
i did last month as i migrated to Mavericks (10.9.5) after years of Snow Leopard + Mountain Lion.
this is a major issue and hated it your only way is to copy the user folder on a separate HDD and in case you'd have to do a clean install is to use the apple migration assistant program and select apps as well as general user's settings. Just make sure you make a clean install of all apps before so you really will have a brand new system. Use the migration assistant after that only.
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My soundcloud page Mac Pro 2x 2.66GHz 6-Core / 96 Go Ram / PE6R4-i - HD Native - Tempo Sata Pro 6Gb - PTHD : 10 / 11 /12 / Ultimate till 2022.5 - 192 i/o Digidesign - MTPAV - OSX : 10.4 / 10.5 / 10.6.8 / 10.8.5 / 10.9.5 / 10.11.6 / 10.13.6 / 10.14.6 - PowerMac G4 MDD / Pro Tools HD 5.3 / 6 / 7.4x / 8 |
#4
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Re: NI Discontinue Authorizations RTAS
Hi,
I am bumping this as I have a similar thread here and its not getting much response either. Can anyone at least recommend a good way to get ahold of product / tech support for NI? Thanks, mightyduck
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MD |
#5
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Re: NI Discontinue Authorizations RTAS
Fuhgeddaboutit - NI support is about as useful as mammary glands on a male bovine. Even when you can get in touch with them they no precious little about PT. A few years back I asked them a question about their plugins and AudioSuite and they had no idea what AS was. Their forums are slightly better though.
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Re: NI Discontinue Authorizations RTAS
the only possibility i see is, in case that plugin isn't available on download from their website, is to ask them a link
now if you need to reinstall that pluging the only way is what i wrote earlier : osx clean install and using the migration assistant of the mac after having copied on other HDD your user folder
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My soundcloud page Mac Pro 2x 2.66GHz 6-Core / 96 Go Ram / PE6R4-i - HD Native - Tempo Sata Pro 6Gb - PTHD : 10 / 11 /12 / Ultimate till 2022.5 - 192 i/o Digidesign - MTPAV - OSX : 10.4 / 10.5 / 10.6.8 / 10.8.5 / 10.9.5 / 10.11.6 / 10.13.6 / 10.14.6 - PowerMac G4 MDD / Pro Tools HD 5.3 / 6 / 7.4x / 8 |
#7
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Re: NI Discontinue Authorizations RTAS
Of course you can get in touch with NI. Send a support email. Whether or not they are helpful, they’ve always replied when I’ve had to contact them.
But, AFAIK they’ve pulled the old authorisation system so I don’t like your chances of getting that stuff back online. It sucks big time and this kind of stuff shouldn’t happen. Sent from my iPhone using Tapatalk |
#8
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Re: NI Discontinue Authorizations RTAS
Quote:
Best, mightyduck
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MD |
#9
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Re: NI Discontinue Authorizations RTAS
Quote:
Follow the link in Matt@NI's post (it's the second one on the page) to get to a support page. Unfortunately support is read-only at the current time. If you try the support link on NI's home page you'll find they don't have software support. |
#10
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Re: NI Discontinue Authorizations RTAS
Quote:
I’ve had better luck sorting out the increasing number of NI issues I’m having on the NI forum.
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Dave Marsden UK |
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