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#1
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SC48 Plug-ins rack unresponsive during show!
Hi!
Twice in one week the plug-ins rack on the SC48 that I'm working on has become unresponsive. This has happened during the first act of the show, after a restart at intermission everything has been fine. All programmed changes takes about 15s to happen and if I click a plug-in to view it it takes so long time that I have never had the time to let it come up on screen before I have to move on. If I change to another page it leaves a blank square on the screen where plug-in would have been shown on the plug-ins page. This error has messed up two shows totally, so far... The console is running V 2.8.1.77 I ran 160 shows last year with pretty much the same configuration. The only thing I have changed is 8 graphical eq's compared to 16 last year, 8 auxes and 16 buses this year compared to 16 auxes and 8 buses last year. Also some changes in the plug-ins rack, but really nothing major. The only big change is that I'm using 3 instances of Smack!. The only thing that comes to mind regarding what the problem could be is that another show using the console has Waves and some McDSP plug-ins on a separate iLok, and of course the SC48 wants to load these plug-ins when I start up but can not find the authorization. But this was the same thing last year, and I had no problems then. Does anyone have any idea what this could be? Regards, Anders Fredlund JEERK Last edited by andersf; 03-25-2011 at 09:02 AM. Reason: Typo |
#2
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Re: SC48 Plug-ins rack unresponsive during show!
Hi Anders,
That sounds odd indeed. Please contact the support team at +1-650-731-6111 or venuesupport(at)avid(dot)com. They will be able to follow up on this and get some diagnostic info from the console. Quote:
Sheldon |
#3
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Re: SC48 Plug-ins rack unresponsive during show!
Have you done a reinstall of your OS/plug-ins recently?
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Ken Miller, Jr. Audio Engineer Southside Baptist Church | Warner Robins, GA | VENUE Profile 96X64 with MADI Option | ProTools 7.4.2 HD3 Accel PCI | ProTools 10 Native | MacBook Pro 17" OS 10.7.1 2.3GHz Intel Core i7 8GB Ram | Mbox 2 Pro | Mbox 3 Pro | Motu 896mk3 Hybrid |
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#4
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Re: SC48 Plug-ins rack unresponsive during show!
Hi,
No I have not... Might be a good idea! Have you had similar concerns? For now I have been restarting the console after my show has loaded, and in that way getting a fresh console. Seems to work, but I need to contact Digi as well to see if anything is wrong. |
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