Installation problems

[Bermaster]

I am having a hell of a time installing my M-Audio FW 410. I followed the directions a hundred times and I am still stuck. This is the process I have been following:

- Download latest FW 410 driver from M-Audio.com
- Install drivers
- Shut down computer completely
- Connect Firewire 410, switch power on
- Restart computer
... nothing

No "new hardware found". I have tested this on 2 different computers and get the same results. The power LED on my device is a quick consistant blinking.

Anyone? Please?

(I am a very experience user. Long time Pro Tools LE user (001, 002, 002R, Mbox) and Computer Science graduate.)

[Mozepy]

And nothing shows up in the Hardware Manager?

If not I would say defective device, cable or port.

Unless your Plug and Play service is disabled.

[Bermaster]

Plug and play is up and running. Both my iLoks showed up. Tried multiple cables and multiple ports (and multiple computers).

Bad device?

[Mozepy]

The FW 410 may be defective. Did you talk to M-audio tech support?

[Bermaster]

I haven't contacted them yet. I wanted to see if anyone had any ideas first. Thanks.

[jeff markham]

well, i was gonna help you tell you admitted your a CS graduate ;-) .. j/k ..
i'm a techgeek too.

i think that flashing LED is not a good sign. i've got a FW1814 .. the power light
comes on ..as the computer boots .. all LEDs light, go out .. and then each led lights
in-turn in a pattern. the only time i get a flashing LED is when it can't find a word
clock (sync problem with external clock).

i assume you've used your FW interface for other devices? i'd start simple ... and
eliminate the obvious .. bad cable, power, firewire interface, etc.

a bummer for sure.. ;-(

jeff

[Bermaster]

Thanks. Tried multiple cables, fw cards, computers, etc.

Looking like a bad FW 410.

[jeff markham]

that's a drag .. it's first time i've heard of M-audio
stuff showing up DOA .. ;-(....

best wishes on the return rigamorro