Avid Pro Audio Community
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Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
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#1
05-14-2014, 01:08 PM
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Anybody having problems submitting support requests?
I've been trying all day, and getting this message:
Error: Error occurred while loading a Visualforce page. Please try again later. Whassup?
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Custom i9-12900K, 64GB RAM, W10 Pro, PT Ultimate 2024.03, HD Native, OMNI, Digi 192, UAD-2 Octo; Mac Pro 12-core 3.46, 64GB RAM, Mojave, Logic Pro 10.5.1, Apogee Rosetta 800, UAD-2 Quad, MOTU 2408 Mk II: MBP mid-2012, 16GB RAM, Mojave, MOTU 8-Pre-ES, Pro Tools 2021.7 
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#2
05-14-2014, 01:27 PM
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Re: Anybody having problems submitting support requests?
From what I understand this should now be fixed as of the last hour. If it is not, you may be viewing a cached page. Either restart your browser, empty the browser cache, or both.
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#3
05-14-2014, 02:04 PM
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Re: Anybody having problems submitting support requests?
Nope, still not working. Re-opened Chrome and cleared the cache, no go. Opened Safari instead, got the same error.
__________________
Custom i9-12900K, 64GB RAM, W10 Pro, PT Ultimate 2024.03, HD Native, OMNI, Digi 192, UAD-2 Octo; Mac Pro 12-core 3.46, 64GB RAM, Mojave, Logic Pro 10.5.1, Apogee Rosetta 800, UAD-2 Quad, MOTU 2408 Mk II: MBP mid-2012, 16GB RAM, Mojave, MOTU 8-Pre-ES, Pro Tools 2021.7
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#4
05-14-2014, 03:33 PM
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Re: Anybody having problems submitting support requests?
And...just tried it again, this time with Internet Explorer. Same result. A whole day without being able to even send a question. But I'm sure Avid will extend my support period, right?
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Custom i9-12900K, 64GB RAM, W10 Pro, PT Ultimate 2024.03, HD Native, OMNI, Digi 192, UAD-2 Octo; Mac Pro 12-core 3.46, 64GB RAM, Mojave, Logic Pro 10.5.1, Apogee Rosetta 800, UAD-2 Quad, MOTU 2408 Mk II: MBP mid-2012, 16GB RAM, Mojave, MOTU 8-Pre-ES, Pro Tools 2021.7
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#5
05-14-2014, 03:44 PM
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Re: Anybody having problems submitting support requests?
Looking into the cause of this, but started a support case based on your other threads to get you going in the mean time.
Thanks, JC
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#6
05-14-2014, 04:45 PM
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Re: Anybody having problems submitting support requests?
Quote:
__________________
Custom i9-12900K, 64GB RAM, W10 Pro, PT Ultimate 2024.03, HD Native, OMNI, Digi 192, UAD-2 Octo; Mac Pro 12-core 3.46, 64GB RAM, Mojave, Logic Pro 10.5.1, Apogee Rosetta 800, UAD-2 Quad, MOTU 2408 Mk II: MBP mid-2012, 16GB RAM, Mojave, MOTU 8-Pre-ES, Pro Tools 2021.7
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