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Old 03-14-2018, 06:25 AM
FRC FRC is offline
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Join Date: Jul 2012
Location: Atlanta, GA
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Default Renewal Frustration!!

Last Friday I renewed my account for another year and added the Avid Complete Plug-in Bundle Annual Subscription. I get an email receipt and nothing gets added to my account. So I contact support. I get the reply that "These are not in your account". Yes I know that is why I am contacting you. No reply nothing!!A
Yet I get an email from Avid everyday saying my plan has expired.
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Jeff Baggett
Director of Audio
First Redeemer Church
www.FirstRedeemer.org
  #2  
Old 03-27-2018, 06:32 PM
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jeffro jeffro is offline
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Join Date: Jun 1999
Location: SF Bay Area
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Default Re: Renewal Frustration!!

Sorry about the trouble with your original order. Looks like this was handled via your support case.
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