|
Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
#131
|
|||
|
|||
Re: fader automation stops during pass
Thank you Eddie.
All the best! Stay healthy.
__________________
PT HDN 2023.6, OMNI, SYNC HD, Dock, 2xS1, PT Control, MacPro 5,1 12core 48GB, OSX 12.6.6, BM Decklink Extreme 3D ------------ mars13.de |
#132
|
|||
|
|||
Re: fader automation stops during pass
Quote:
|
#133
|
|||
|
|||
Re: fader automation stops during pass
How lond does it take them to send the RMA? I opened the case on 2. April. They said that there is a conflict so i sent invoices etc but no news since then. And now if i try to go to Avid Support Center there is a message :
"Insufficient Privileges You do not have the level of access necessary to perform the operation you requested. Please contact the owner of the record or your administrator if access is necessary. For more information, see Insufficient Privileges Errors. " Although im logging in from my Avid account... hmmm strange |
#134
|
||||
|
||||
Re: fader automation stops during pass
Quote:
|
#135
|
|||
|
|||
Re: fader automation stops during pass
Quote:
The case number is [Case : 03918510] Thanks for chiming in. N. Rondelis |
#136
|
||||
|
||||
Re: fader automation stops during pass
They looked into it and saw the error...fixing. Sorry about that.
|
#137
|
|||
|
|||
Re: fader automation stops during pass
Quote:
Thanls Eddie. I received an email that there is a shortage on spare S1s at the moment. But they believe they will dispatched soon. |
#138
|
|||
|
|||
Re: fader automation stops during pass
New S1s are up and running and everything is flawless. Im amazed by the Customer service of Avid despite the difficulties due to corona-virus.
|
#139
|
||||
|
||||
Re: fader automation stops during pass
Thanks for the kudos!
__________________
Mark Corbin Avid Sr Principal Product Manager Professional Audio Systems For immediate assistance: Pro Tools & Eucon Surfaces - +1 888-456-3444 Venue Support - +1 978-275-2557 Find out how to create, manage, and edit cases online now HERE It's fast, easy, and effective! |
#140
|
|||
|
|||
Re: fader automation stops during pass
Hi All
Thanks to this thread I found it wasn't my setup but the hardware. Eddie I'm trying to get my unit replaced and support are asking me to send the defective unit back for repair leaving me without faders. Is it still the case that a replacement should be sent out before I return the defective unit? Thanks Mike |
Thread Tools | Search this Thread |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
AUTOMATION TO DENSE then stops..... I have no automation | Weird Audio | Pro Tools TDM Systems (Mac) | 1 | 12-07-2012 05:50 AM |
Low/High Pass Filter Automation Help | Funkle | 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) | 1 | 12-08-2010 09:23 AM |
automation problems. the first pass doesn't stick | londonsoundbloke | 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) | 0 | 10-03-2007 05:14 AM |
automation problems. the first pass doesn't stick | londonsoundbloke | 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) | 0 | 03-03-2007 08:21 AM |
HOWTO, audio file automation during record pass | JFreak | Pro Tools TDM Systems (Mac) | 1 | 01-15-2007 09:00 AM |