Pro Tools 12 HD Native Thunderbolt Meter Lag

[truthstudios]

Pulling my hair out trying to find the answers. I NEED SWAY

Recently purchased a new Mac Pro 12 core w 64 gb ram on El Capitan after researching and deciding to make the upgrade from PT10 HD3 rig on older mac pro 10.8.6 OS. From my understanding, the HDX card seemed useless to add in addition to such a powerful computer... All systems check out fine for tracking, no latency issues from the mics, VIs/Midi... All kosher. I am experiencing meter lag but it's only about 5% late. I'm not having the issues that are seen in other videos where everything is massively delayed... But it's off. As a daily user on PT10 HD3 for 8 years I know it's off... I spoke to Avid, was on a long call having them help me optimize the new computer and update to latest version of PT... At the end of all that - no improvement... Not to any of the many selected meter options from VU to PT Classic - they all lag.

I was told from Avid that the HDX card would solve this problem because it turns the graphic processing over to the card and not the computer... But I thought you've got to be joking... After spending all that money on a new computer this is impossible.

Thinking about reverting back to a different OS but was hoping someone could tell me which is best if you've had this issue before. I need to get it sorted ASAP and I'm hoping I don't have to find myself an HDX card.

[Darryl Ramm]

Originally Posted by truthstudios

I was told from Avid that the HDX card would solve this problem because it turns the graphic processing over to the card and not the computer... But I thought you've got to be joking... After spending all that money on a new computer this is impossible.

That would be a stupid statement for anybody at Avid to make. Giving them the benefit of the doubt they might have said or meant "audio processing" but there is absolutely no graphics processing done on a HDX card. (or maybe whoever you were dealing with deserves no benefit of doubt... the quality of advice you get from Avid support seems to vary greatly depending on who you deal with).

I doubt anybody here would recommend you upgrade to HDX to fix a graphics problem. There are very valid reasons for wanting HDX and they are for folks that need very high IO counts and/or who want to track at very low latency through AAX-DSP plugins, that is really it. And if that is not clear enough, no getting a HDX card to solve your graphic issue is a bat****-crazy idea. Fix the fundamental problem.

There are no-end of posts on DUC about graphics perforamnce lags exacerbated by El Capitan (and a leading issue there is the loss of the ability to use Quartz Debug to disable beam sync). Wether this is affecting you who knows. And Avid software is certainly not alone with issues with El Capitan graphics.

El Capitan is one of the worst OS X releases in ages. You should not be wasting time pissing around with it. Get on Sierra and try that-Sierra works very well for many people here. If you are on the latest Pro Tools and have compatible plugins I expect that is a better way to go than to roll back to Yosemite.

[YYR123]

Originally Posted by Darryl Ramm

There are no-end of posts on DUC about graphics perforamnce lags exacerbated by El Capitan (and a leading issue there is the loss of the ability to use Quartz Debug to disable beam sync). Wether this is affecting you who knows. And Avid software is certainly not alone with issues with El Capitan graphics.

El Capitan is one of the worst OS X releases in ages. You should not be wasting time pissing around with it. Get on Sierra and try that-Sierra works very well for many people here. If you are on the latest Pro Tools and have compatible plugins I expect that is a better way to go than to roll back to Yosemite.

Spot on statements from DRamm

El Cap was El Crap....

[JFreak]

Originally Posted by truthstudios

I am experiencing meter lag

Welcome to the community. I don't experience that lag, but I'm using Sierra, not ElCrap...

[truthstudios]

Originally Posted by Darryl Ramm

That would be a stupid statement for anybody at Avid to make. Giving them the benefit of the doubt they might have said or meant "audio processing" but there is absolutely no graphics processing done on a HDX card. (or maybe whoever you were dealing with deserves no benefit of doubt... the quality of advice you get from Avid support seems to vary greatly depending on who you deal with).

I doubt anybody here would recommend you upgrade to HDX to fix a graphics problem. There are very valid reasons for wanting HDX and they are for folks that need very high IO counts and/or who want to track at very low latency through AAX-DSP plugins, that is really it. And if that is not clear enough, no getting a HDX card to solve your graphic issue is a bat****-crazy idea. Fix the fundamental problem.

There are no-end of posts on DUC about graphics perforamnce lags exacerbated by El Capitan (and a leading issue there is the loss of the ability to use Quartz Debug to disable beam sync). Wether this is affecting you who knows. And Avid software is certainly not alone with issues with El Capitan graphics.

El Capitan is one of the worst OS X releases in ages. You should not be wasting time pissing around with it. Get on Sierra and try that-Sierra works very well for many people here. If you are on the latest Pro Tools and have compatible plugins I expect that is a better way to go than to roll back to Yosemite.

Appreciate the advice, going to try upgrading to Sierra and hope for the best. I thought the advice from the Avid support guy was crazy so I'm happy to know I can stop over analyzing my choices. Will post here tomorrow w/ an update.

Cheers

[truthstudios]

Originally Posted by YYR123

Spot on statements from DRamm

El Cap was El Crap....

Been in the dark w/ regard to new PT/new OS because my old rig was a solid tank. Decided to make the leap for new clients and am feeling the turbulence. Trying to get to solid ground by Monday.

[truthstudios]

Originally Posted by JFreak

Welcome to the community. I don't experience that lag, but I'm using Sierra, not ElCrap...

excited and hopeful this fixes my issue.

Will upgrade tomorrow and post results.

[Marcel Risberg]

Originally Posted by truthstudios

Will upgrade tomorrow and post results.

Although not on HDX or the same computer config I'm interested as well in how pure 10.11->10.12 affects PT GPU performance.
Will follow this.

[truthstudios]

Originally Posted by Marcel Risberg

Although not on HDX or the same computer config I'm interested as well in how pure 10.11->10.12 affects PT GPU performance.
Will follow this.

That will be my only variable of change when I get to the studio. Will try to do some screen recording for everyone on here to see.

[Marcel Risberg]

Originally Posted by truthstudios

That will be my only variable of change when I get to the studio. Will try to do some screen recording for everyone on here to see.

How nice of you! :)