Avid Pro Audio Community
How to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support
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Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
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#1
04-11-2002, 05:33 PM
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Will I get help too?
I am in the market for a used C24 and am concerned about repairs similar to the one posted here. Will the warranty transfer? Will I get help if I'm not the original owner?
Please drop me a line. 
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#2
04-12-2002, 09:29 AM
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Re: Will I get help too?
It is my understanding that TECH SUPPORT will transfer with whatever time is left on the warranty.
call 800.333.2137 and they will verify and explain. I guess it would make sense to buy one that already has had problems rectified with a new unit and has plenty of warranty left so you could still get the warranty tech service over the phone. Check it out.
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#3
04-16-2002, 08:20 AM
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Re: Will I get help too?
If you purchase a used Control|24, the warranty does not transfer to you from the original owner.
And the correct phone number for Tech Support is actually 650-731-6100. Steve
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