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#1
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Please HELP!! Save error messages
I am getting various different save errors including Can't save while translating tracks or can't locate a certain path, etc.. you name the error and I have likely had it. It happens after I have been working with the session for an extended period of time. I thought the sessions became corrupted somehow. so, I saved a template of it and then rebuilt the session from scratch. Worked great with frequent saving by me until I finished and bounced my mix. then it would not save, or let me save a copy. then gave me a bunch of C++ run-time errors and crashed. Whether I have bounced to 2 track or not makes no difference in the frequency or time of error
This is very frustrating and I've been fighting it for a week to no avail. updated, reinstalled, etc, etc... No info that I have found seems to solve the issue. I've shut off auto save function which was also giving me errors. I found that suggested on this forum, still nothing. Please help!!! I'm desperate. Thanks...... |
#2
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Re: Please HELP!! Save error messages
Hi, It's hard to say without more info about your system and which version of Pro Tools you're running. Have you tried a clean reinstall of Pro Tools? Have you gone through all the Optimizations for your O/S? Make sure you go through everything here:
Help us Help You - READ THIS Before Posting! And post a SANDRA report. My first thoughts are a corrupted Pro Tools install, or something wrong in Windows, or possibly some bad RAM. Chris
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Help Us Help You ______________________________________ Chris Pro Tools 2024.3 Focusrite LS56 Focusrite Pro40 (2) TC Electronic Studio Konnekt 48 Avid Artist Mix/Control Slate Digital VRS8 Analogue Tonebuss 24 Channel UAD-2 OCTO Core Accelerator UAD Volt 2 macOS 10.15.7 32 GB DDR4 RAM 4.01GHz Quad-Core Intel Core I7 NVIDIA GeForce GT 740 2 GB |
#3
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Re: Please HELP!! Save error messages
Thanks!
I am running Pro Tools 10.3.5 on Windows 7. This is a clean install of the updated software. I have performed all of the optimizations and have ran a SANDRA report which appears below. The first error I get is: "cannot save "Session_name" because translating tracks Then: Could not save "session" because access violation occurred. unable to read location: 0x250048FE. Then I get" Can't save due to fatal error Then it says I need to allocate more memory and then Pro Tools shuts down. I"ve allocated all the memory I can but still nothing. I have also disabled auto-save function. Please see report below...and Thanks! SiSoftware Sandra ID Host Name : ProToolsPC-PC Workgroup : WORKGROUP Computer Model : GigaByte Serial Number : To be fille*********** Chassis : GigaByte Desktop Mainboard : GigaByte X79-UD3 Serial Number : To be fille*********** BIOS : AMI (OEM) F11 07/05/2012 Total Memory : 16GB DIMM DDR3 Processors Processor : Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz (4C 8T 3.7GHz, 3.7GHz IMC, 4x 256kB L2, 10MB L3) Socket/Slot : FC LGA2011 Chipset Memory Controller : Gigabyte Core DMI2 (Sandy Bridge-E) 100MHz Memory Controller : Gigabyte Core (Sandy Bridge-E) Integrated Memory Controller Registers 100MHz, 4x 4GB DIMM DDR3 1.6GHz 256-bit Memory Module(s) Memory Module : F3-12800CL9-4 4GB DIMM DDR3 PC3-12800U DDR3-1600 Memory Module : F3-12800CL9-4 4GB DIMM DDR3 PC3-12800U DDR3-1600 Memory Module : F3-12800CL9-4 4GB DIMM DDR3 PC3-12800U DDR3-1600 Memory Module : F3-12800CL9-4 4GB DIMM DDR3 PC3-12800U DDR3-1600 Video System Monitor/Panel : Samsung SAMSUNG (1600x1200, 40.2") Monitor/Panel : Samsung SAMSUNG (1600x1200, 31.5") Video Adapter : NVIDIA GeForce GT 520 (1CU 48SP SM5.0 1.66GHz, 64kB L2, 2GB 1GHz 64-bit, PCIe 2.00 x16) Video Adapter : NVIDIA GeForce GT 520 (1CU 48SP SM5.0 1.66GHz, 64kB L2, 2GB 1GHz 64-bit, PCIe 2.00 x16) Graphics Processor OpenCL GP Processor : NVIDIA GeForce GT 520 (48SP 1C 1.66GHz, 64kB L2, 2GB 1GHz 64-bit) Compute Shader Processor : NVIDIA GeForce GT 520 (48SP 1C 1.66GHz, 64kB L2, 2GB 1GHz 64-bit) CUDA GP Processor : NVIDIA GeForce GT 520 (48SP 1C 1.66GHz, 64kB L2, 2GB 1GHz 64-bit) Storage Devices WDC WD5003AZEX-00K1GA0 (500.1GB, SATA600, 3.5", 7200rpm) : 466GB (C:) WDC WD1002FAEX-00Z3A0 (1TB, SATA600, 3.5", 7200rpm) : 932GB (D:) HL-DT-STDVDRAM GH24NS90 (SATA, DVD+-RW, CD-RW) : N/A (E:) Logical Storage Devices System Reserved : 100MB (NTFS) Audio Drive (D:) : 932GB (NTFS) @ WDC WD1002FAEX-00Z3A0 (1TB, SATA600, 3.5", 7200rpm) System (C:) : 466GB (NTFS) @ WDC WD5003AZEX-00K1GA0 (500.1GB, SATA600, 3.5", 7200rpm) Optical Drive (E:) : N/A @ HL-DT-STDVDRAM GH24NS90 (SATA, DVD+-RW, CD-RW) Peripherals LPC Hub Controller 1 : Gigabyte Patsburg LPC Controller LPC Legacy Controller 1 : T2 87-28 Audio Device : Gigabyte Patsburg High Definition Audio Controller Audio Device : EVGA HDMI Audio stub Audio Codec : nVidia 001C Audio Codec : 1 0001 Serial Port(s) : 1 Disk Controller : Gigabyte Patsburg 6 Port SATA AHCI Controller Disk Controller : Gigabyte 91xx SATA 6G Controller Disk Controller : Gigabyte 91xx SATA 6G Controller Disk Controller : Gigabyte 91xx SATA 6G Controller USB Controller 1 : Gigabyte Patsburg USB2 Enhanced Host Controller #2 USB Controller 2 : Gigabyte Patsburg USB2 Enhanced Host Controller #1 USB Controller 3 : Gigabyte FL1009 USB 3.0 Host Controller USB Controller 4 : Gigabyte FL1009 USB 3.0 Host Controller FireWire/1394 Controller 1 : 13330 XIO2213A PCI Express to 1394b OHCI with 3-Port PHY SMBus/i2c Controller 1 : Intel ICH SMBus SMBus/i2c Controller 2 : Intel SNB-E XMB Ch 0 SMBus SMBus/i2c Controller 3 : Intel SNB-E XMB Ch 1 SMBus Printers and Faxes Printer : Microsoft XPS Document Writer (600x600, Colour) Fax : Microsoft Shared Fax Driver (200x200) Network Services Network Adapter : Intel(R) 82579V Gigabit Network Connection (Ethernet) Wireless Adapter : Linksys WUSB600N Wireless-N USB Network Adapter with Dual-Band ver. 2 #2 (802.11g (ERP), AES-CCMP, 144Mbps) Operating System Windows System : Microsoft Windows 7 Ultimate 6.01.7600 Platform Compliance : x64 Windows Experience Index Current System : 4.8 Last edited by thruhiker; 04-28-2013 at 07:16 PM. |
#4
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Re: Please HELP!! Save error messages
I am not trying to be snarky, but the well intended link above:
http://duc.avid.com/showthread.php?t=300050 is full of dead links.
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We don't have the user centricity. Until we understand context, which is way beyond presence — presence is the most trivial notion, just am I on this device or not; it doesn't say am I meeting with something, am I focused on writing something. [LIST][*]Bill Gates .NET Briefing Day Speech (24 July 2002) |
#5
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Re: Please HELP!! Save error messages
Quote:
The only dead link I can see is the "Search the Knowledgebase" link, and that link is accessible from the forum header!
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Daniel Asus P6X58D-E, Intel i7 930, 12 Gb Corsair XMS3 DDR3 2 WD Black Cavier 640 Gb SATA 3Gb/s 32MB Cache Windows 10 Pro |
#6
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Re: Please HELP!! Save error messages
Yes no problem finding the links I needed despite the dead one.
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#7
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Re: Please HELP!! Save error messages
Have you installed any third party plugins?
Tried starting PT with plugins disabled?
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"In theory there is no difference between theory and practice. In practice there is." - Yogi Berra |
#8
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Re: Please HELP!! Save error messages
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Scott Formerly Hobo Wan Kenobi Core 2 Specs Page ASUS P6T6 Revolution | i7 930 | 12GB OCZ DDR3 1600 7-7-7-20 | PTLE 10 | CPTK | 003 | Presonus D8 | 11Rack | Alesis AI3 | Presonus HP60 | Mercury + Studio Classics | Sound Toys | MasseyPack | Axiom61 | MAudio Keystation Pro 88 |
#9
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Re: Please HELP!! Save error messages
I do have 3rd party plugins. Slate digital stuff. as well as P&M plugins. also amplitube 3 but not using it in the sessions I'm haveing issues with.
I'll try all these suggestions tonight. Thanks!! |
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