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#1
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Need to blow some steam,please understand
Hello everyone
Like many of you, I bought a digidelivery back on 2005, and loved it to death Not once I had an issue with it, cause it was built like a tank, I was lucky I guess, not having setup issues, or any kind of problems. Then Digi announced the transfer of service to aspera, and didn't give it a lot of thought, since, there wasn't at the moment, nothing wrong with the system Then aspera decided they no longer were gonna support it, and I though, kind of weird, but what ever, is working so who cares? Then came Protools 10 and OS 10.7, and there was no support for the digidelivery client software, and nobody would be responsible about it. I figured someone would eventually release a patch, which actually happened, and no problem, Now here comes the rant. Last night my server, did not turn on. Im guessing is the power supply, but here is the kick, nobody would help me, not avid, not aspera, no tech support. I think is unfair that I gave them 10 K and they are giving me the finger. any one knows of a company who could help me save my investment? Thanks
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I used to be insecure...now I'm not really sure |
#2
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Re: Need to blow some steam,please understand
there is a BETA for 10.7 but to you real problem I can't help
I do think Aspera screwed everyone on this. A Class Action action my be in order
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... "Fly High Freeee click psst tic tic tic click Bird Yeah!" - dave911 Thank you, Craig |
#3
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Re: Need to blow some steam,please understand
I just don't know of a repais service good enough for me to trust this unit, and today I called the avid rep on florida, and he wished me a merry christmas, and a happy new year, but no love, I don't know where to send this to ne fixed
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I used to be insecure...now I'm not really sure |
#4
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Re: Need to blow some steam,please understand
Quote:
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James Cadwallader Mac Studio, 64GB RAM, 1 TB SSD, Glyph 2TB USB3 HDD, OWC drive dock, Mac OS Monterey 12.6.8 Pro Tools Ultimate 2023.9, HD Native, Focusrite Red 8Pre Presonus Faderport, Pro Tools | Control |
#5
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Re: Need to blow some steam,please understand
I tried one yesterday, lets hope there is no need for reinstalling software or something ike that, cause then I'm in trouble
Thanks for taking the time to respond
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I used to be insecure...now I'm not really sure |
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