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Old 07-27-2015, 10:37 AM
Tkweku Tkweku is offline
Join Date: Jul 2015
Location: Brescia,Italy
Posts: 3
Default Protools Duet

Dear Sir,
I recently purchased a protools duet,after installing on an IMac running 10.10.3 ,i noticed the protools duet firmware updater can not locate the system. I keep getting this notice...Please run the Pro Tools Duet Firmware Updater found in the Applications > Utilities folder. Unfortunately when i run the updater as suggested i get this other notice...'Make sure you have connected the Duet's USB port to a USB port on your Mac.’' Can you kindly suggest what i am not doing right or what i should do to solve this problem. Thank you.
Thomas Andrews.
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Old 07-27-2015, 10:44 AM
JoelG's Avatar
JoelG JoelG is offline
Join Date: Mar 2010
Location: Canada
Posts: 1,851
Default Re: Protools Duet

I'm not a big Mac guy, so hopefully someone else can chime in here, but are you using the latest drivers from the Avid website:http://avid.force.com/pkb/articles/d...uartet-Drivers

Jame Space:
HP Elite 6300 / Core i5 3570 / 12GB RAM / Win 10 Pro
Pro Tools 12 HD / Focusrite 18i20 + M-Audio ProFire 2626

Intel S5000PSL / 2 x Xeon E5450 / 32GB RAM / Win 10 Pro
Pro Tools 12 HD / M-Audio Project Mix IO

Eleven Rack / ART SLA1 / Fender Mustang V 412 / FCB1010 w/ EurekaPROM
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