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  #31  
Old 03-21-2019, 06:17 AM
slollar slollar is offline
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Default Re: Pro Tools First 2018.7 Xpand!2 Presets Missing

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Originally Posted by PatJo View Post
I can download the trial version alright but if I install it will it just replace the version I have and I'll be left with a trial version and not the free one that comes with Pro Tools First?

I really don't want to break my XPand!2 installation anymore than it already is.
No it won't replace it; it installs to a new location. What do you have to lose anyway? Your files are in the cloud and you can just reinstall.
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  #32  
Old 03-21-2019, 06:20 AM
PatJo PatJo is offline
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Default Re: Pro Tools First 2018.7 Xpand!2 Presets Missing

Does that mean you are now using the trial version of XPand2 instead of the free one that comes with ProTools First? Is there a difference?
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  #33  
Old 03-21-2019, 06:21 AM
PatJo PatJo is offline
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Default Re: Pro Tools First 2018.7 Xpand!2 Presets Missing

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Originally Posted by slollar View Post
No it won't replace it; it installs to a new location. What do you have to lose anyway? Your files are in the cloud and you can just reinstall.
I'll give it a go later on so........... Here's hoping.
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  #34  
Old 03-21-2019, 06:26 AM
slollar slollar is offline
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Default Re: Pro Tools First 2018.7 Xpand!2 Presets Missing

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Originally Posted by PatJo View Post
Does that mean you are now using the trial version of XPand2 instead of the free one that comes with ProTools First? Is there a difference?
It means that I used the files from the trial install and put them under the PT area. The PT license should override any that is used in the location for the Xpand!2 trial install, since they should be included anyway. They would have to have a license key on each .tfx file in order to control me copying the files. I'm pretty sure that is not the case.
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  #35  
Old 03-21-2019, 06:29 AM
slollar slollar is offline
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Default Re: Pro Tools First 2018.7 Xpand!2 Presets Missing

I also replied to my previous Avid case, so it is now up to them to do the right thing and fix it:

I figured this out on my own and wanted to make sure that Avid is aware that their Pro Tools First 2018.7 installer is not functioning properly. The .tfx files for Xpand!2 are either not included or not extracted properly. I had to figure out a workaround to get the files, even though they should have been included in the original install. This is a bug and should be fixed. Shame on Avid support for not even looking into this issue.
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  #36  
Old 03-21-2019, 06:38 AM
PatJo PatJo is offline
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Default Re: Pro Tools First 2018.7 Xpand!2 Presets Missing

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Originally Posted by slollar View Post
Thank the Lord - i got this to work after months of tinkering! Thanks to everyone who helped me along.

The steps are below:
1. Install PT First 2018.7
2. Install the Xpand!2 trial version from their website. This should install the preset files (.tfx) to C:\Program Files (x86)\AIR Music Technology\Xpand!2\Presets
3. Copy the folders within the Presets folder to: C:\Users\steph\Documents\Pro Tools\Plug-In Settings\Xpand!2
4. Xpand!2 will now show the presets list in Pro Tools First like the screenshot
Did you create a folder called Presets in C:\Users\steph\Documents\Pro Tools\Plug-In Settings\Xpand!2 ?

Is there any chance you can send me this Presets folder?
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  #37  
Old 03-21-2019, 07:46 AM
slollar slollar is offline
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Default Re: Pro Tools First 2018.7 Xpand!2 Presets Missing

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Originally Posted by PatJo View Post
Did you create a folder called Presets in C:\Users\steph\Documents\Pro Tools\Plug-In Settings\Xpand!2 ?

Is there any chance you can send me this Presets folder?
No, do not create a presets folder.

I need to check how large the files are it would be easiest for you to download them and install xpand from airs website.
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  #38  
Old 03-21-2019, 03:01 PM
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xrekcor xrekcor is offline
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Default Re: Pro Tools First 2018.7 Xpand!2 Presets Missing

in trying to find the preset location..... not sure if this will work.... but try creating and saving a preset in Xpanda and see where windows goes as its default location. then try searching for that location using "explorer" or whatever the Win search prg is. then try throwing preset file in there. Then open Pro Tools load Xpanda on a insert..... Locate and load the preset file via the Preset menu art the top of the plugin window Xpanda2 loads in.
__________________
Rob
———————————————————————————
MBP 15” 2018 macOS Big Sur 11.6.8 Touch Bar and ID
2.2GHz 6 core 8 gen Intel Core i7 processor (TB’s to 4.1GHz)
32 Gb of 2400MHz DDR4, 1T SSD, Magic Mouse and Keyboard
Pro Tools 2022.7 -23.# - HEAT applied, RME Fireface UCX II
........and a bowl of M&M's
———————————————————————————
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  #39  
Old 03-21-2019, 03:23 PM
slollar slollar is offline
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Default Re: Pro Tools First 2018.7 Xpand!2 Presets Missing

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Originally Posted by xrekcor View Post
in trying to find the preset location..... not sure if this will work.... but try creating and saving a preset in Xpanda and see where windows goes as its default location. then try searching for that location using "explorer" or whatever the Win search prg is. then try throwing preset file in there. Then open Pro Tools load Xpanda on a insert..... Locate and load the preset file via the Preset menu art the top of the plugin window Xpanda2 loads in.
I got it to work; the is another post above with the steps. Thanks!
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  #40  
Old 03-21-2019, 03:55 PM
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xrekcor xrekcor is offline
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Default Re: Pro Tools First 2018.7 Xpand!2 Presets Missing

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Originally Posted by slollar View Post
I got it to work; the is another post above with the steps. Thanks!
Awesome, nps
__________________
Rob
———————————————————————————
MBP 15” 2018 macOS Big Sur 11.6.8 Touch Bar and ID
2.2GHz 6 core 8 gen Intel Core i7 processor (TB’s to 4.1GHz)
32 Gb of 2400MHz DDR4, 1T SSD, Magic Mouse and Keyboard
Pro Tools 2022.7 -23.# - HEAT applied, RME Fireface UCX II
........and a bowl of M&M's
———————————————————————————
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