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  #21  
Old 07-25-2016, 08:49 AM
Marco Bernardo's Avatar
Marco Bernardo Marco Bernardo is offline
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Default Re: Avid HD OMNI missing firmware - missing audio interface

Quote:
Originally Posted by ronnievanoverveld View Post
Had contact with my reseller this week, they got reply from Avid. The reparation will cost 949,- euro (excl. VAT). Ridiculous
OUTRAGE AND RIDICULOUS

I've got the same price for repair..

This unit have 1 year and 3 months!!! And it was broken two months ago.
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Marco Bernardo

Dialog Editor, Sound Designer, Re-Recording mixer

nMacPro 6Core/D500/512GB/64Gb ram | PT HD 12 HDN Thunderbolt | HD OMNI | Avid Artist Mix | Novation Impulse 25 | Waves Mercury Native | Audioease All In Bundle | SoundToys | McDSP Classic Pack | DUY Overpack | Arturia Beatstep Pro
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  #22  
Old 07-25-2016, 02:37 PM
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Marco Bernardo Marco Bernardo is offline
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Default Re: Avid HD OMNI missing firmware - missing audio interface

Who have got this problem too?
Please I need to know.

This is outraged, a ****in piece of "PRO" hardware stop working after one year, this shouldn't be right this kind of PRO hardware don't stop working after one year. I always used connect to my APC Power-Saving Back-UPS Pro 1200VA, I'm a freelancer. It's hard to save money to get Avid hardware, but it seems not worthy.

1056€ for repair!!!

This is a HARDWARE problem, the firmware is missing.... And I'm not alone one this.

I'm really really angry. I always try by best to see the good part of Avid, but this!!!

I'm an admin of a Pro tools forum in facebook it have more than 11 thousand members. I try hard everyday to help them without being payed or asked for doing that from Avid. But this kind of treatment is outraged.

I'm a freelance with a company VAT, for that I only have one year of warranty, WTF? I never knew this.

EU have 2 years of warranty in every product.
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Marco Bernardo

Dialog Editor, Sound Designer, Re-Recording mixer

nMacPro 6Core/D500/512GB/64Gb ram | PT HD 12 HDN Thunderbolt | HD OMNI | Avid Artist Mix | Novation Impulse 25 | Waves Mercury Native | Audioease All In Bundle | SoundToys | McDSP Classic Pack | DUY Overpack | Arturia Beatstep Pro
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  #23  
Old 02-22-2017, 09:14 AM
Noise_Lab Noise_Lab is offline
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Join Date: Nov 2013
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Default Re: Avid HD OMNI missing firmware - missing audio interface

Hey
I 've just got the same problem Marco had!
After a electricity power failure (fool of me not to have HD OMNI plugged in a UPS or other protection) I came up with missing firmware (HD OMNI) info.
Tried Reseting, Updating firmware... Nothing works!
OMNI is now undetectable, and me terrified...

Nick
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  #24  
Old 02-22-2017, 09:20 AM
Noise_Lab Noise_Lab is offline
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Default Re: Avid HD OMNI missing firmware - missing audio interface

Marco I just got the same problem...Please let me know what has happened with yours...Was it a happy end after all?

Cheers Nick
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  #25  
Old 06-22-2022, 02:09 AM
Richard Nathan Richard Nathan is offline
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Default Re: Avid HD OMNI missing firmware - missing audio interface

I have the same problem anyone get to the bottom of this?
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