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Old 11-14-2018, 06:08 PM
Jeremygi Jeremygi is offline
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Default D-Control(Blue) main unit not responding

Hi everyone,

My D-Control(Blue) stoped responding since last month. The LED are off on the soft key section, all the buttons on the main unit are not working.

I called the dealers and local ARC, and I know Avid is no longer servicing/ supporting the parts on this D-Control.

However, I’m still here trying my luck seeking for help.
I wonder if anyone here got this problem before?
The main unit is not showing on ProTools peripheral/Ethernet Controller anymore. I’m not sure if it’s simply about the PSUs.
And I wonder if it’s the motherboard problem.

Please help,

Future Sound Music
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Old 11-14-2018, 09:10 PM
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YYR123 YYR123 is offline
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Location: Austin TX
Posts: 13,737
Default Re: D-Control(Blue) main unit not responding

Well the PSU problem has been well documented and you are probably best off starting there.

I believe there are 3 PSU’s in the DCmnd and the DCntrl

You can search the forums and find the part numbers and places to order them.

(The reason I say this is because you can’t even trouble shoot a mobo with out power. You have to start there.)
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