Pro Tools OVERBILLING

[Ke productions]

Originally Posted by Southsidemusic

No problems, This will be fixed and I escalated this and will keep an eye out for this to be done so when you get contacted if Avid does it via PM or email and they solve it please let us know here so I know this has been resolved

Great. I absolutely will keep you in the loop. Thanks so much!!


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[Southsidemusic]

I got word they have got the escalation and they are looking to fix it so you know you will hear from Avid directly.

Glad to help and please let me know if you dont hear back or if you need assist with something else or just general stuff. I am here to do what I can to help you guys as best I can.

[Ke productions]

Originally Posted by Southsidemusic

I got word they have got the escalation and they are looking to fix it so you know you will hear from Avid directly.

Glad to help and please let me know if you dont hear back or if you need assist with something else or just general stuff. I am here to do what I can to help you guys as best I can.

YES YES YES!!! I received a telephone call from Pinky earlier today and she worked EVERYTHING out!!!!

Thank you so much Southsidemusic (been reading your posts for years!! I'm a fan!) and thank you so much Pro Tools!

AVID ROCKS!!!!

[Southsidemusic]

Really Glad you got help quickly and I am very happy to help you!

Thank You for the very kind words