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Old 10-13-2016, 01:10 AM
K_BCN K_BCN is offline
Join Date: Aug 2015
Location: Barcelona, Spain
Posts: 17
Default "Not connected" even if PTControl is displayed in My surfaces

I get all sorts of connection issues with this app. I had it in the past and have them now.

After updating Eucontrol, iOs10 and the app i got to a point where i can see the App in "My surfaces" and the icon is white on the system tray (Windows 8.1 Pro). PT Control displays "not connected" in red though and doesnt sync to anything.

I noticed in the Workstations panel my computer is always on the left. If i move it to the right to "My Workstations" nothing happens anyway.

Any idea on how to solve this?
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Old 10-20-2016, 03:39 AM
LukasSchwabe LukasSchwabe is offline
Join Date: Jun 2016
Location: Offenburg, Germany
Posts: 12
Default Re: "Not connected" even if PTControl is displayed in My surfaces

Same problem here....
If I set up an additional router just for the iPad, it works. But I don't have enough LAN-Ports to do that. If I want to use my standard router, it simply doesn't work.

Maybe there are some IP-Adresses cached or something... but I tried to delete everything I could find, uninstalling, reinstalling... nothing helps

I can see the iPad in my device list, though sometimes it is added and not added the same time, and sometimes it is just not added. If I click that, nothing happens. If I switch to another tab, prefeerences for example, then the whole eucon program gets stuck for like 10 seconds before reacting again. This is only when the iPad is "connected". Otherwise it works instant.
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Old 10-20-2016, 07:00 PM
albee1952 albee1952 is offline
Join Date: May 2004
Location: nashville
Posts: 34,746
Default Re: "Not connected" even if PTControl is displayed in My surfaces

FWIW, on my rig, its been pretty rock solid(running Eucon 3.5). When I did have connection issues, it was my cheapo wifi router. Once I replaced it with a dual-band 5G router, its been great. Sometimes I need to restart Eucon if the iPad blanks out(when I forget to set that to NEVER), or if I turn on the iPad after a session is open.

Last detail that might be worth a look; I have the iPad set to use a Static IP
Gigabyte X79/intel i7 3930K, 32GB RAM, DIGI003 Rack

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