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  #1  
Old 02-10-2017, 04:55 AM
clemens clemens is offline
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Default PT12.7HD/Sierra/Dual Monitors BUG !!

Maybe someone can help me with this please

Clean install Sierra 10.12.3 on MacPro(mid2010)
2x 2,4 GHz Quad/32GB Ram1066MHzDDR3 Graphics NVIDIA Quadro K5000
No Problems with Graphics dual Monitors and all other Apps in Sierra

EXEPT PT HD 12.7 with NativeCard/Sync HD(firmware all uptodate)

BUG: In PT12.7 if you drag any open window (plugin/send/mixer,...) to the second monitor it loses content and becomes white - after bringing back to main monitor it stays empty till you reopen it !

Any Idea ?
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  #2  
Old 02-10-2017, 06:34 AM
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DetroitT DetroitT is offline
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Default Re: PT12.7HD/Sierra/Dual Monitors BUG !!

Hi. I've had this once in OS 10.12.3 (PT's HD12.7).
2nd monitor PT's open windows going Black (Reminiscent of the Pro Tools 10 in OS 10.10.x)

Seemed tied to Apples "Saved State"- Reopening Screenflow after logout.
I use a Radeon HD 7950 card and have not been able to reproduce.

Checked or reinstalled NVIDIA and Cuda drivers aligned with OS?
Checked Pro Tools Prefs (Operations tab) Video settings?

It's back with either NVIDIA GTX 1080 or AMD 7950 and 3 monitors
Note after changing cards all was well with AMD for a week or so.

Last edited by DetroitT; 08-21-2017 at 02:41 PM. Reason: update for 12.8
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  #3  
Old 02-10-2017, 06:57 AM
clemens clemens is offline
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Default Re: PT12.7HD/Sierra/Dual Monitors BUG !!

Hi - yes I checked and reinstalled latest NVIDIA drivers for 10.12.3

meanwhile I could solve the problem -

Reinstalled Yosemite 10.10.5 - same hardware - PT 12.7 HD graphic Bug is gone

thanks for reply

greets
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  #4  
Old 04-26-2017, 08:38 AM
Rodrigue Amyot Rodrigue Amyot is offline
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Default Re: PT12.7HD/Sierra/Dual Monitors BUG !!

Same thing here
Pro Tools 12.7.1
OS X 10.12.4 Sierra
All clean install

I dont really want to go back to Yosemite for other reasons.
I didn't try to reinstall the video driver wet but:

Anybody having the same problem ?
Did somebody opened a ticket with Avid ?

Rodrigue Amyot
Chef technicien- Instructeur Post Production Audio TV
Supervising Technician- Instructor Audio Post Production TV
Société Radio-Canada / CBC
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  #5  
Old 08-16-2017, 05:07 AM
Macsearcher Macsearcher is offline
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Default Re: PT12.7HD/Sierra/Dual Monitors BUG !!

I am having this exact problem as well.
If anyone finds out any info please post here.
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  #6  
Old 08-31-2017, 09:13 PM
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DetroitT DetroitT is offline
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Default Re: PT12.7HD/Sierra/Dual Monitors BUG !!

With 3 Displays, Dragging a floating window (Only in Pro Tools) currently 12.8.1
The Pro Tools Shell just turns white. Close and reopen in new position and the redraw is correct.
No other app shows this behavior.

Tried NVIDI 1080, when back to Sapphire Mac edition 7950

Anyone else?


"
Changed from Radeon 7950 Mac edition..

Almost no errors in Sierra it is a bit noisier 8 pin power draws from both Mac PCIe sources.
(I have the same splice for the HDX card so install was seamless."
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  #7  
Old 09-06-2017, 11:20 PM
tsbroland tsbroland is offline
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Default Re: PT12.7HD/Sierra/Dual Monitors BUG !!

Same Here
Mac Pro late 2013, 4 monitor , OSx 12.5 protools 12.8.1

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  #8  
Old 09-07-2017, 07:23 AM
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DetroitT DetroitT is offline
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Default Re: PT12.7HD/Sierra/Dual Monitors BUG !!

Pro Tools Multi Display redraw issue / bug Video example.
09-07-2017

Video
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  #9  
Old 09-07-2017, 04:32 PM
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Bob L Bob L is offline
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Default Re: PT12.7HD/Sierra/Dual Monitors BUG !!

Not on HD here, but had same bug.

Thanks to Macsearcher for the solution -

Use the same Color Profile on all monitors. It's just that easy.
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  #10  
Old 09-08-2017, 11:16 AM
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DetroitT DetroitT is offline
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Default Re: PT12.7HD/Sierra/Dual Monitors BUG !!

√ "Use the same Color Profile on all monitors. It's just that easy. *****

Nice. Thank you!
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