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Old 01-14-2015, 03:18 PM
asi1982 asi1982 is offline
Join Date: Jan 2015
Location: L.A california
Posts: 3
Default Pro tools 10 doesn't open on win 7 (64bit)

Hi everyone
it's my first post here so appreciate your help in advance...

my specs-
my computer is pc on win 7 (64bit)....
I run the installation setup (tried both 10.0.0 and 10.3.9)
and everything is fine then i restart my computer......

When i try to open the software it stops after 7-10 seconds and the software
is not responding....

tried to uninstall and install again and the same thing happens again...

some notes:

1.I am using the rme ufx sound card (installed already on my computer)

2.my ILOK is plugged to my computer (the registration is fine)

Please help me

Thank you very much
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Old 01-15-2015, 07:27 AM
junkgear's Avatar
junkgear junkgear is offline
Join Date: Jan 2012
Location: USA
Posts: 1,207
Default Re: Pro tools 10 doesn't open on win 7 (64bit)

It's hard to say what the problem could be without a bit more information about both your system and how you have it setup.

Please take the time to read through the following thread. You will find information on computer setup, troubleshooting as well as how to provide a SANDRA report.

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Will K

System Details
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Old 01-15-2015, 01:26 PM
sw rec sw rec is offline
Join Date: Oct 2005
Location: Colo Spgs Colo
Posts: 5,612
Default Re: Pro tools 10 doesn't open on win 7 (64bit)

Disable USB power management. If it shuts the usb port off, your I-lok won't be recognized. Worth a try, and you need to do that anyway.
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