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#101
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Re: "You are trying to run a newer version of Pro Tools than allowed" error
Thanks Jeffro!
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Scott Gatteño |
#102
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Re: "You are trying to run a newer version of Pro Tools than allowed" error
Had this problem while upgrading to 12.8 - support case opened...
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PT 12.7.1 @ OSX 10.12.1 RME Babyface Pro - MC Control V1 |
#103
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Re: "You are trying to run a newer version of Pro Tools than allowed" error
I see this was fixed on 7/10 via your support case.
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#104
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Re: "You are trying to run a newer version of Pro Tools than allowed" error
Same issue here. Active support plan that expires 2017-10-13 but a perpetual ProTools HD license with a release limit of versions on or before 2016-12-20.
Opened support case 03249478. Guess i just have to wait for Avid to get around to it. Kind of makes me wonder what that $416 per year is going towards.
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Music Industry Arts, Fanshawe College |
#105
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Re: "You are trying to run a newer version of Pro Tools than allowed" error
Quote:
Sorry to hear you are having trouble. Looks like Emilio responded to your support case, so please check your email and reply to that case notice. Thanks.
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#106
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Re: "You are trying to run a newer version of Pro Tools than allowed" error
I'm experiencing this same issue after installing PT on a new iMac and updating to the latest versions of PT, iLok manager, etc. I submitted a case (03266404), and I'm really hoping for a speedy response. Any help you can provide would be appreciated!!
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#107
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Re: "You are trying to run a newer version of Pro Tools than allowed" error
Looks like this was handled via your support case. Please try again, and reply to the case notice email if still having trouble. Thanks.
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#108
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Re: "You are trying to run a newer version of Pro Tools than allowed" error
Yes - it appears that I'm all set. Thank you!
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#109
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Re: "You are trying to run a newer version of Pro Tools than allowed" error
ARGH. I'm stuck. I installed 12.8.1 today and Pro Tools won't open because of my Release Limit Date that is incorrect... I still own an upgrade plan for Pro Tools 12 HD until 03/31/2018 but it indicates 04/01/2017 on my Pro Tools HD "Perpetual" bundle in iLok Licence Manager... And I just can't download anymore 12.7.1 that would work because it's no longer available in my account. Only 12.8 and 12.8.1 that I can't open. ARGH. i opened a case in Avid Support 3 hours ago and still waiting...
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Nicolas |
#110
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Re: "You are trying to run a newer version of Pro Tools than allowed" error
Hi Nicolas,
Can't you just go back to the last working image of your system drive while this is being worked out?
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~ tom thomas Formerly hobotom Pro Tools Ultimate 2024 HDX Hybrid HD Omni and 192 I/Os Windows 10 Intel Hexcore i7 All Samsung Pro SSDs Ampex MM1200 2" 24 trk tape Outboard: UREI, Eventide, Lexicon, Yamaha, TC Electronics, Orban, ART, EchoAudio, Dolby, Hughes, API, Neve, Audio Arts, BBE, Aphex, Berringer, MOTU, dbx, Allison, etc. Plug-ins: Too many to talk about. www.metrostudios.com |
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