Pro Tools 10 Freezes

[Raoul23]

Originally Posted by mattpete

Erik318 has provided a clear and simple and 100% reproducible recipe for this problem and we've reproduced this exactly as he describes. We'll get this logged up.

There could very well be more cases of this type of behavior. Please follow Erik318's lead and provide the exact steps to reproduce the problem from scratch. It helps us immensely!

Here is Erik's earlier posting:




Thank you!

Thanks Matt for letting us know you guys are on the case at getting this resolved. Looking forward to the solution.

Cheers

[rayg]

Originally Posted by mattpete

Erik318 has provided a clear and simple and 100% reproducible recipe for this problem and we've reproduced this exactly as he describes. We'll get this logged up.

There could very well be more cases of this type of behavior. Please follow Erik318's lead and provide the exact steps to reproduce the problem from scratch. It helps us immensely!

Here is Erik's earlier posting:




Thank you!

Nice Thanks Matt..

[jimst57]

Originally Posted by louieshowers

To help you even further, i noticed that trimming & dragging midi notes in the Midi Editor also triggers this issue approx 85-90% of the time. It appears more frequently when trimming or dragging midi notes in the midi editor while audio is playing.

Thanks again for your time and technical knowledge.

+1 on the MIDI editing.

Also a thank you on responding. This is a very real issue.

[Erik318]

Originally Posted by mattpete

Erik318 has provided a clear and simple and 100% reproducible recipe for this problem and we've reproduced this exactly as he describes. We'll get this logged up.

Wonderful! Thank you Avid! :)
I'll do some more testing and see if I can find other ways to recreate the freezes, if that would help.

Originally Posted by louieshowers

To help you even further, I noticed that trimming & dragging midi notes in the Midi Editor window also triggers this freeze issue approx 85-90% of the time. It appears more frequently when trimming or dragging midi notes in the midi editor while audio is playing.

+1

/ Erik

[xps4000]

Similar problem. Scrolling screen during playback crashes audio.

[Raoul23]

Originally Posted by louieshowers

I appreciate Matt's help, but has anyone heard back to see if there has been progress made toward a fix? Yes, it may appear that I am impatient...and that is because I am. It is just so tough to be creative with this issue happening.

I've heard from a good source, who is using the same PC set up as me. That a new build is on its way very soon. According to him his friend is a beta tester and that's why he has not gone PT10HD yet. Hopefully it won't be long!!!!!!!!!!!!!!!

[jimst57]

Originally Posted by louieshowers

I appreciate Matt's help, but has anyone heard back to see if there has been progress made toward a fix? Yes, it may appear that I am impatient...and that is because I am. It is just so tough to be creative with this issue happening.

I'd suspect it got logged with a list of other problems and will be fixed in the next update. Hopefully I'm wrong.

But I'm glad to know that they reproduced it and realize that it's a problem.

[Raoul23]

A total of 30 people so far have signed up to the freeze issue. Is there any news Matt on getting this sorted how long are we looking at. Please chime in here to give us an idea

Thanks

[louieshowers]

Originally Posted by Raoul23

A total of 30 people so far have signed up to the freeze issue. Is there any news Matt on getting this sorted how long are we looking at. Please chime in here to give us an idea

Thanks

I really hope that this rewrite/patch/update is of top priority to Avid. MIDI editing is absolutely tragic. It seems like it is getting progressively worse as the session time increases.

This program is literally broken. Now my short freezes have bloomed into long freezes which locks up and crashes protools to the point where I have to restart my machine in order to reboot pro tools..My system itself doesn't crash, but just pro tools does. This happens consistently while editing a midi drum track in the midi editor screen.

I would like this fix released, or at least an update about the timeframe of when we will be able to use this product without flaw.

[jimst57]

Originally Posted by louieshowers

MIDI editing is absolutely tragic. It seems like it is getting progressively worse as the session time increases.

The MIDI editing will trigger the short freezes EVERY time for me.

Good luck getting a fix by the end of the day.....but a word from AVID would be considerate.