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Old 10-05-2016, 08:52 AM
metalmixer metalmixer is offline
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Join Date: Mar 2016
Location: San Francisco
Posts: 204
Default How do i renew my support plan?

- No Obvious Links in my Account
- You guys have to dumb down the process down for your customers
- You want to sell support plans but there is no place in My Account to do so.
- You need a link link this in your main page
" RENEW MY SUPPORT/UPGRADE PLAN CLICK HERE"
" REINSTATE MY EXPIRED SUPPORT/UPGRADE PLAN CLICK HERE"
" RENEW MY UPGRADE PLAN CLICK HERE"
" REINSTATE MY EXPIRED UPGRADE PLAN CLICK HERE"
I am trying to give you my money but you have now way for me to give it to you.
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  #2  
Old 10-05-2016, 09:03 AM
Stig Eliassen's Avatar
Stig Eliassen Stig Eliassen is offline
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Join Date: Jan 2005
Location: Norway @ Studio Varmt & Trangt
Posts: 7,455
Default Re: How do i renew my support plan?

Does this help you?

http://avid.force.com/pkb/articles/f...FAQ#HowToRenew
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Studio rig - Pro Tools|HDX 2018.7 | Logic Pro X.4.2 | Avid HD I/O (8x8x8) | 6-core 3.33 Westmere w/24GB RAM | OS 10.12.3 | D-Command ES | Eleven Rack | Vienna Ensemble Pro 5
Mobile rig - Macbook Pro i7 w/16GB RAM | UA Apollo 8p | Pro Tools|HD 2018.3 | Logic Pro X.4.2 | OS 10.12.6
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