Aae -6116

[mandal]

I'm running PT 11.1.3 and Win7 (64 bit) - Avid OMNI using PCIe

Seen this before ?
I receive this - not all the time but....how to troubleshoot ?



Please advice...

[guitardom]

Originally Posted by mandal

I'm running PT 11.1.3 and Win7 (64 bit) - Avid OMNI using PCIe

Seen this before ?
I receive this - not all the time but....how to troubleshoot ?



Please advice...

HD Native?? HDX? HD?

I would start by unplugging and replugging the omni back in.

[mandal]

HD Native - Avid OMNI & PCIe

16 Gig RAM
3 different Samsung SSD
Win7 64-bit
Pro Tools HD 11.1.3

[mandal]

I still have message AAE -6116 "Pro Tools is having trouble communicating with a peripheral" in Pro Tools HD 11.2

But not all the time....

[mandal]

...when i have this error message - not very often - I always have to click the OK - then click the "play" button - then I receive the same error - but when I now click the OK button....everything seems to be OK

[mandal]

I still have this problem...
...but a Extension Socket With Surge Protection reduced the number of errors:

https://www.brennenstuhl.com/en-EG/p...ve-2xpermanent

[albee1952]

I've never seen a -6116 error. You need to provide a boatload more info on the computer and EVERYTHING that is connected to it. Find the link near the top of this(and every) DUC page called "Help Us Help You" and have a read before adding info to this thread

[mandal]

Thanks albee1952,

I'm in contact with Avid Support - and they have asked me to send the following files...


1. System report. Follow the link:
http://avid.force.com/pkb/articles/e...system-profile

2. Dlogs file from the run of Pro Tools when the issue occurred. Read the description of the dlogs file. Follow the link:
http://avid.force.com/pkb/articles/e...o-Tools-System



Here is a small paste from one of the the dlogs files:

CFicMariaTDMDeck::ErrorStop - err: -6116
CDAEErrorHandler:: DAEErrorStopProc - err - -6116
Performing TCommand: class CHandleErrorStopCommand
CDAEErrorHandler::HandleErrorStop - mErrorStopOSErr - -6116
ReportDAEError - iDAEError - -6116
CSynchronizer::Stop
Performing TCommand: class TControlTracker
Completed TCommand: class TControlTracker
Completed TCommand: class CHandleErrorStopCommand
Performing key command Toggle Play State ( )
CSynchronizer::Play
CProToolsMachine::Play - timeLineSampleStart = 504394, runningTimeSampleStart = 55820881
CFicMariaTDMDeck::ErrorStop - err: -6116
CDAEErrorHandler:: DAEErrorStopProc - err - -6116
Audio start time: -3401649 ms, play time: 0 ms, prime(total): 6 ms, prime(fic): 4 ms, audio delay samps: 0, trigger samps: 4096
Performing TCommand: class CHandleErrorStopCommand
CDAEErrorHandler::HandleErrorStop - mErrorStopOSErr - -6116
ReportDAEError - iDAEError - -6116
CSynchronizer::Stop

I will keep you in the loop and add more info in this thread...

Thanks

[mandal]

yes, yes, yes...

I think I have seen my last AAE - 6116

I changed the digi-cable between Omni and PC.




Thanks to Avid Support !!!