Protools won't play DV movie out firewire port

[Studio Studio]

Hello,
Have a g5 (2x2) with a HD1 and a canopus ADVC110 running in protools 6.9.2 (in OS tiger).
I can't get protools to "play DV movie out firewire port". When i click
this i keep getting error: "Protools could not find a DV decoder connected via Firewire.
Check the connection to the DV decoder and make sure it is powered on".
In system profiler, i can see the ADVC110, so it is connected. The ADVC110 itself works fine because i
can see colorbar on my television when i put the colorbar option on. Toggled the ADVC110 to digital in by the way.
The video files i use are DV-PAL (checked that in quicktime pro).
Any ideas? Digi, i start hearing about more people having exactly the same problem...

[1m1]

Check out this thread - it may answer your question:
http://duc.digidesign.com/showflat.p...fpart=1#856787

[Studio Studio]

No, unfortunately it doesn't...
Thanks anyway!

[mrmxed]

I experience this as well when the Canopus box is not the first component turned on in the system. I don't know why, but that seems to be the way it is. Try powering up the Canopus first, then interfaces, then the computer. I have two external firewire drives that power on automatically with the computer. And last, a third firewire drive that requires a manual power up.

Mark Green

[Studio Studio]

Thanks, but that doesn't do the job either. I think there must be something wrong with the canopus...

[Studio Studio]

Well it appears that protools 6.9.2 will not play DV out firewire unless a clean install is done of Tiger 10.4.2.
Updating to 10.4.2 will NOT do the job.
Digi please fix this bug!

[Mark Reis]

Fire up iMovie and see if it finds the box. If it can't, then I'd have to concur that it's a problem with Tiger and not necessariliy Digi.

[Chris Benstead]

The solution is to re-install Quicktime 7.0.1, I have found.

Download the installer here: www.apple.com/quicktime/download/

Chris.

[georgia]

Chris is right, the quicktime upgrade worked for us as well.


cheers
geo