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#1
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No PT12 available
Hi there, I'm waiting as some of you my no charge upgrade for Pro Tools 12 (PT10 activated on 24/11/12 so I'm eligible).
I don't see it both in "my products" and "products not yet downloaded". I went to "if you do not see your system listed below click here to claim your upgrade" so i tried to enter my system ID (located on the external package of my PT10 EDU but it tells me it is wrong or used. Any syggestion to get my update listed in my avid account? Thanks |
#2
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Re: No PT12 available and wrong System ID
Same here. Trying to figure it out.
Any news on your side?
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MacBook Pro M1 16G RAM OSX Big Sur 11.6 ProTools 2021.10 UA OCTO Thunderbolt, UAD Twin MK2 QUAD |
#3
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Re: No PT12 available and wrong System ID
You guys aren't the first to be experiencing these types of problems.
Hold tight and wait for a moderator to see the thread and I'm sure it'll get bumped up to Jeffro. He's been pretty good at sorting these issues out.
__________________
Too much blood in my drugstream Motherboard: Gigabyte Z690 AERO D CPU: Intel Alder Lake Core i9-12900K CPU Cooler: Noctua NH-D15S RAM: Corsair Vengeance DDR5 64GB (2x 32gb 5200MHz) Drives: 2 x Samsung 980 Pro 2TB NVME PCIE 4.0 M.2 SSD (Record & Samples) 1 x Samsung 980 Pro 1TB NVME PCIE 4.0 M.2 SSD (OS Win 11 Pro) GPU:Gigabyte GeForce RTX 3060 12GB GDDR6 PCIE 4 PSU: Corsair HX Series HX850 Platinim CASE: Fractal Define XL R2 PT 11HD (v11.3.2) Omni s/pdif <> AxeFxIII HD 96I/O |
#4
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Re: No PT12 available and wrong System ID
Thanks for the answer. Will wait a bit longer....
Cheers
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MacBook Pro M1 16G RAM OSX Big Sur 11.6 ProTools 2021.10 UA OCTO Thunderbolt, UAD Twin MK2 QUAD |
#5
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Re: No PT12 available and wrong System ID
This has been escalated.
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~ tom thomas Formerly hobotom Pro Tools Ultimate 2024 HDX Hybrid HD Omni and 192 I/Os Windows 10 Intel Hexcore i7 All Samsung Pro SSDs Ampex MM1200 2" 24 trk tape Outboard: UREI, Eventide, Lexicon, Yamaha, TC Electronics, Orban, ART, EchoAudio, Dolby, Hughes, API, Neve, Audio Arts, BBE, Aphex, Berringer, MOTU, dbx, Allison, etc. Plug-ins: Too many to talk about. www.metrostudios.com |
#6
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Re: No PT12 available and wrong System ID
Quote:
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Obsidian Dragon
MacbookPro14,3 - Intel Core i7 3.1 GHz, 16 GB MacOS 13.6.6 running Protools 2024.3.1 Mac Studio M1Max - 64GB MacOS 14.4.1 running Protools 2024.3.1 |
#7
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Re: No PT12 available and wrong System ID
Quote:
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• linkedin •
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#9
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Re: No PT12 available and wrong System ID
Quote:
This forum/community "saved" me a lot of times. Thanks you all!
__________________
MacBook Pro M1 16G RAM OSX Big Sur 11.6 ProTools 2021.10 UA OCTO Thunderbolt, UAD Twin MK2 QUAD |
#10
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Re: No PT12 available and wrong System ID
Just bought a HDX system and can only find version 11 on my products
This is REALLY annoying! |
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