Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Licensing & Accounts

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 07-08-2019, 01:05 PM
bitconductor bitconductor is offline
Member
 
Join Date: Oct 2017
Location: London
Posts: 9
Default No license on iLok

I've just purchased 2019.6
I last had PT12, upgrade plan ran out last year.
I've downloaded the software and installed it.
HOWEVER
My iLok (linked) doesn't show a license so I can't open the application.
Forgive me, I've searched a bit for a solution but can't see what I should do
Any help gratefully received.
Ta
Reply With Quote
  #2  
Old 07-08-2019, 01:30 PM
bitconductor bitconductor is offline
Member
 
Join Date: Oct 2017
Location: London
Posts: 9
Default Re: No license on iLok

seems to be working now

thought i'd have a new license to transfer but perhaps the old license has just been extended, as under 'details' it says it's valid for any updates until a year tomorrow

panic over
Reply With Quote
  #3  
Old 08-06-2019, 01:35 PM
abre abre is offline
Member
 
Join Date: Jun 2005
Location: Republic of Trinidad and Tobago
Posts: 425
Default Re: No license on iLok

I am having that very said issue. This is confusing.
Reply With Quote
  #4  
Old 08-06-2019, 03:55 PM
DigiTechSupt's Avatar
DigiTechSupt DigiTechSupt is offline
Avid
 
Join Date: Jan 2000
Location: Worldwide
Posts: 33,595
Default Re: No license on iLok

Quote:
Originally Posted by abre View Post
I am having that very said issue. This is confusing.
Hi
I don't see any order history under the Email you used with your duc account. Do you have other Avid Account Email? Where did you purchase and what exact product did you purchase?

Thanks
Tope
__________________
Avid Audio Tech Support
Help us help you - read this before posting
Support FAQ
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
iLok License Manager - weirdness after license surrenders [SOLVED] originalscottyg Licensing & Accounts 1 05-03-2017 03:04 AM
License Error - Software Component Unavailable installing iLok License Manager martinaston Pro Tools 12 9 12-29-2016 08:16 PM
Bought Pro Tools, but activation license is now missing in iLok license manager JlrBrodie Licensing & Accounts 4 11-21-2016 01:25 PM
iLok License Manager - LICENSE TRANSFER ERROR MESSAGE jzacks524 General Discussion 6 06-26-2013 05:43 PM
ilok - Cannot download license: Pro Tools 10+9 Bundle requires surrender of license soukotta Pro Tools 10 10 09-25-2012 07:22 AM


All times are GMT -7. The time now is 04:30 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com