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Old 06-03-2010, 04:49 AM
Paul_0165 Paul_0165 is offline
Join Date: Jun 2010
Location: Swansea
Posts: 1
Default Blue screen crash message with pro tools 8 and M-audio nrv10

Hi there,

I wonder if you can help. I use an M-audio NRV 10 with pro tools mpowered 8 and my computer has started to crash when i work on certain projects and recording either audio or midi information. When the computer crashes I hear digital distortion and the blue light on the Maudio switches on and off numerous times before the computer goes to a blue screen.

The on screen message tells me there is a problem with the 1934 bus.sys page_fault_in_Nonpaged_area and that i should disable or remove new hardware or software or disable bios memory options such as caching or shadowing.
I have windows XP Sp3. I have tried but I have not been able to find the Memory options mentioned above.

My concern is that I have not installed new hardware recently. Apart from the odd crash I was able to use my system fine up until now. I don't know where the problem lies. It could be either my computer, my NRV10 or the firewire card. Does any of the information above give you any ideas to my problem and if yes, please can you inform me how to correct this issue.


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Old 06-03-2010, 07:58 AM
TOM@METRO's Avatar
Join Date: Apr 2006
Location: Los Angeles
Posts: 16,893
Default Re: Blue screen crash message with pro tools 8 and M-audio nrv10

Hi Paul, and welcome to the DUC.

Start here, post a Sandra report on your system and tell us exactly what version of PT and CS you are running.
~ tom thomas

Formerly hobotom

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