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  #1  
Old 01-31-2017, 01:29 AM
musikktommy musikktommy is offline
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Join Date: Jan 2017
Location: Norway
Posts: 2
Default Pro Tools Installers missing from account

I get the same message. I have tried to follow all the links here but still nothing :/ I just bought a new mac and wanted to download my pro tools to that computer. All the downloads went fine with no errors. But i cant find my download on avid.com. But it says that i habe the license.


I just want it to work. It works perfektly on my old mac

Last edited by jeffro; 01-31-2017 at 11:31 AM. Reason: Different than OP, moving to new thread.
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  #2  
Old 01-31-2017, 06:13 AM
musikktommy musikktommy is offline
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Join Date: Jan 2017
Location: Norway
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Default Re: Cannot start Pro Tools

I have the same problem. bought a new Mac and downloaded everything that I had on my old computer. No error.

Can somebody please help me?!

Skjermbilde 2017-01-31 kl. 14.49.46.jpg

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  #3  
Old 01-31-2017, 10:10 AM
tope d's Avatar
tope d tope d is offline
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Join Date: Jul 2015
Location: Worldwide
Posts: 527
Default Re: Cannot start Pro Tools

Quote:
Originally Posted by musikktommy View Post
I have the same problem. bought a new Mac and downloaded everything that I had on my old computer. No error.

Can somebody please help me?!
Hi musikktommy,

Your License is ready, please activate it on your iLok License Manager to your iLok. Should be all set by now. One of our Licensing Rep should send you an Email for confirmation.

Thanks,
TD
__________________
-Tope

To create a support case with Avid Support, go to https://www.avid.com/learn-and-suppo...-music-support

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Last edited by tope d; 01-31-2017 at 12:08 PM.
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  #4  
Old 03-15-2018, 02:37 AM
europa78 europa78 is offline
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Join Date: Jul 2008
Posts: 4
Default Re: Pro Tools Installers missing from account

my pro tools 10/11 downloads links are missing too. previous version are there but not 10 or 11...
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