Superior Drummer crashing - Help with crash report

[Studio Dweller]

I've been experiencing crashes running the RTAS version of Superior Drummer 2.4.3 (latest) with PT HD 10.3.8 (full system specs are in my sig below). I've had a good run of reliability, but lately it's been taking down PT constantly. I tried re-installing it as well as doing a clean un-install/re-install of Pro Tools. I also ran memtest in Single-User mode thinking I might have a bad DIMM, but it passed.

Not sure what else to try and thought perhaps someone here could help interpret the crash report. Thank you!

https://www.dropbox.com/s/dstfmew1lt...eport.txt?dl=0

[Chief Technician]

Originally Posted by Studio Dweller

Not sure what else to try and thought perhaps someone here could help interpret the crash report.

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_c.dylib 0x905d76c0 strlen + 16
1 libstdc++.6.dylib 0x91da2c94 std::string:perator=(char const*) + 18
2 com.toontrack.superior.superior2 0xb531f94d CloseMachOPlugIn + 1127821

In this thread, Superior Drummer executed code, which then required executing Apple code. The Apple code is the last code executed before the crash.

Have you tried PT 10.3.10? Is this plug-in installed as RTAS (.dpm) or AAX Native (.aaxplugin)?

[Studio Dweller]

Thanks for taking the time to look at this. I had read about some people here having memory issues with PT 10.3.10 so I've stayed on 10.3.8. What's the general consensus on 10.10 these days, particularly on HD/TDM systems?

Initially I was running the AAX version of Superior and when I started having these crashing issues, I tried the RTAS version instead, but the problem remained.

I eventually did a clean uninstall/re-install of PT 10.3.8 and did a complete re-installed of Superior Drummer including all of the sound files. I haven't thoroughly tested it yet, but so far, so good.

[Chief Technician]

Originally Posted by Studio Dweller

What's the general consensus on 10.10 these days, particularly on HD/TDM systems?

As in Mac OS X v10.10 Yosemite? It is neither tested or supported by Avid, and there have been reports of graphics issues with drawing menus. It is a use at your own risk proposition. The uninstaller will not work unless you run it as root, and doing anything as root can be dangerous if you do not know what you are doing.

[Studio Dweller]

Sorry, as soon as I replied I saw my mistake and edited the post. I meant Pro Tools 10.3.10, not OS 10.10. My question was about the general consensus on stability of PT 10.3.10 vs 10.3.8. Sorry for the confusion.

[Chief Technician]

Originally Posted by Studio Dweller

My question was about the general consensus on stability of PT 10.3.10 vs 10.3.8.

I am upgrading the facility I work at from v10.3.8 to a co-install with v10.3.10 and v11.3.1. While most people are not using v10.3.10 regularly, I have received no complaints related to v10.3.10. I think it is the best release since v10.3.7.

[Studio Dweller]

The one thing I've noticed since going from Pro Tools 10.3.2 on OS 10.7.x to Pro Tools 10.3.8 on OS 10.8.5 is a dramatic increase in CPU overload errors which I would rarely see prior to upgrading. Perhaps PT 10.3.10 is worth a shot. Thanks.

[Eric Lambert]

Originally Posted by Studio Dweller

I had read about some people here having memory issues with PT 10.3.10 so I've stayed on 10.3.8. What's the general consensus on 10.10 these days, particularly on HD/TDM systems?

YES! Many memory issues with our PT 10.3.10 machines. And it's well-reported, as you noticed.

You might consider emailing the Toontrack guys -- they're savvy with these issues and they might appreciate the feedback.

[Studio Dweller]

Since I think I've solved my Superior Drummer issue with the uninstall/re-install, perhaps I'll stay with PT 10.3.8. I appreciate all the input.