Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Licensing & Accounts

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 11-26-2019, 10:15 AM
DigitalZombie DigitalZombie is offline
Member
 
Join Date: Nov 2019
Location: North Hollywood
Posts: 1
Default Inherited my Father's Avid account. Need Guidance.

Hi Avid community. I'll try to make a long story short.

My father passed away in early September and had been working on restarting his career as a songwriter/producer for about ten years. In that time he'd amassed a large amount of hardware and software which I have inherited.

I don't know the first thing about Pro Tools (but I always wanted to learn), so this seems like a good opportunity to finally take the plunge. The only problem is I don't know how to transfer all of the licenses and whatnot to myself.

I know Avid has a way to transfer ILOK licenses, and that's all fine. Problem is I can't find my father's ILOK dongle. I have here what looks to be a Gen1 dongle, but when I plug that into the PC that has the ILOK License Manager installed it says there are zero licenses on there. I can see an icon that looks to be a more normal shaped USB stick that has a whole host of licenses associated with it.

So, I've got the car, but no keys. I'll double check the storage space for it, but if I can't find it what are my options? I've got account ID's and passwords to pretty much everything, just no ILOK dongle. I know I can order a replacement dongle if I were already the owner.

Ultimately what I'd like to do is transfer any of my father's software licenses over to myself, and install everything on my Macbook Pro (my father used a PC, which I haven't touched a PC in almost 6 years) and sell any licenses he paid for that I won't use (virtual instruments and such). Is this doable? Anyone willing to take on a charity case?
Reply With Quote
  #2  
Old 11-26-2019, 10:18 AM
jeffro's Avatar
jeffro jeffro is offline
Avid
 
Join Date: Jun 1999
Location: Earth
Posts: 8,476
Default Re: Inherited my Father's Avid account. Need Guidance.

So sorry for your loss. Will contact you directly to see how we can assist with accounts/licenses.
__________________
Reply With Quote
  #3  
Old 12-31-2019, 02:42 AM
Flak Flak is offline
Member
 
Join Date: Dec 2019
Location: Milan Italy
Posts: 2
Default Re: Inherited my Father's Avid account. Need Guidance.

Condolences for you loss.
Nice to read about Avid's friendly attitude
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Avid account setup with old email. Cannot access account. Estudio_Ensenada Licensing & Accounts 6 09-30-2019 11:39 AM
FS: Pro Tools HD 11/10 Bundle License With iLok Account & Avid Account Jan Pasemann Buy & Sell 0 12-18-2015 07:58 AM
Unable to link Avid Master Account with iLok account "Failed to access the User ID" jburik1176 Licensing & Accounts 31 09-21-2015 05:12 AM


All times are GMT -7. The time now is 12:05 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com