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  #1  
Old 07-08-2004, 07:34 PM
charles_Mundelein charles_Mundelein is offline
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Join Date: Jul 2004
Location: Upstate, NY (rochester
Posts: 11
Default Digi002 problems after updgrading to PT 6.4

My Digi002 is not being recognized. This happened after I opened my first PT session in 6.4 and downloaded the new firmware.

The long story...
is that I upgraded my 933 quicksilver g4 tower to panther and to PT version 6.4. I then proceeded to open a prior session , upon doing so a dialog box asked me if I would like to download the latest firmware (warning me that this could take a long time). I clicked yes, and waited for the firmware to be updated.

That was last night. Everything was working fine (I only upgraded so I could have the automatic delay compensation). I continued working on that session for about an hour longer. When I was done with the last of edits I closed the session, quit pro tools and shut off my digi 002 (in that order)

Today is a whole new world of not recognizing my digi002

The little green firewire led does not stay lit ( it lights up for a second when I turn the machine off and on and or plug in a cable)

I cannot even enter standalone mod

Troubleshooting done already

upgrade core audio to 6.5.2

Switch firewire cables
unplug turn off




HELP!!!

thank you in advance

charles Mundelein
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  #2  
Old 07-08-2004, 10:32 PM
nean nean is offline
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Join Date: Jan 2001
Location: Europe
Posts: 103
Default Re: Digi002 problems after updgrading to PT 6.4

hi,

a few day ago i had a similar hardware problem.
during a session a error message like this appears: Could not communicate with the Digi002.
ok, i closed the session, but the Digi002 doesn't respond.
i switched it off and on again, but nothing
nothing on the channel scribble strip - no wlecome, no digi002,... nothing
also no light, on all buttons,...
also no reaction if i press a button, also the standalone mode won't work,...

pfuh, for a second i run in panic.

ok, i switched of the Digi002 again, unplugged everything (also the power c.), i switched it on for ~20sec.(without power!!), after that procedure everything woks normaly on the Digi002

but there is also still the bounce problem:
Assertion error , "FF_AudioProperty.cpp," line 33

i hope it helps bye
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  #3  
Old 07-09-2004, 01:40 AM
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JFreak JFreak is offline
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Join Date: Jan 2003
Location: Tampere, Finland
Posts: 24,909
Default Re: Digi002 problems after updgrading to PT 6.4

Quote:
The little green firewire led does not stay lit
power harness problem?
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  #4  
Old 07-12-2004, 12:29 AM
tha k man tha k man is offline
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Join Date: Jan 2003
Location: Melbourne, Australia
Posts: 1,024
Default Re: Digi002 problems after updgrading to PT 6.4

Quote:
Quote:
The little green firewire led does not stay lit
power harness problem?
sounds like it ...
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