MP3 authorization when moving to a new machine?

[kelcarpenter]

I recently purchased a newer machine (a Mac Pro) and I have moved everything over to it (the old one was a G5). Everything works fine, except that the MP3 option is asking for an authorization code which I never had to provide when I had PT on my G5. Any ideas on how to resolve this?

[Avid]

1 - Go to Your Account on the website:
http://account.avid.com

2 - Login with the email address for your online account where you downloaded your Pro Tools 8 upgrade (In your case, it's not the same as your DUC email address)

3 - Click on View Order History (next to Orders)

4 - Choose 2005 as the year in the dropdown list next to "View Past Orders:"

5 - Click on "View Order" next to your original order for "MP3 Option for Macintosh"

Your MP3 Option authorization code is in your order receipt.

You should also make sure that you install the MP3 Option for Pro Tools 8:
www.digidesign.com/support/mp3