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  #1  
Old 07-31-2019, 06:22 AM
pikejono pikejono is offline
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Default EQ and DYN not displaying on knobs or Master module

Hi All.

Strange one here:

Recently updated to 19.5.1 with no problems, the system was running perfectly for a week or so. Suddenly the S6 is no longer displaying EQ or DYN controls on the Knobs on the strips (when selecting via the EQ and DYN buttons on the processor module), nor are the parameters showing under the EQ/DYN sections under the home page on the MCM.

All parameters are available however via the INS button on the strips and in the MCM. Full parameter control works here no problem.

Pushing the EQ and DYN buttons does bring up the plug-in windows in Pro Tools, but the knobs on the strips are just blank (unless accessed via the INS). Pushing the EQ/DYN buttons even instantiates a default plug-in as normal.

Any thoughts on this would be greatly appreciated. Hoping not to have to do system restore.
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Old 07-31-2019, 11:40 AM
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Default Re: EQ and DYN not displaying on knobs or Master module

Greetings.

Which specific plugins are you trying to access dedicated EQ and DYN on?


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  #3  
Old 07-31-2019, 12:57 PM
pikejono pikejono is offline
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Default Re: EQ and DYN not displaying on knobs or Master module

Hi Jeff.

Tested with stock plug-ins, EQ3 7-Band, and DYN3 compressor/limiter.
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Old 07-31-2019, 02:57 PM
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Default Re: EQ and DYN not displaying on knobs or Master module

Are these Knobs configured as on Attention knob zones?


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Old 08-01-2019, 12:34 AM
pikejono pikejono is offline
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Default Re: EQ and DYN not displaying on knobs or Master module

Hi Jeff.

No Attention Zones set on the surface.
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  #6  
Old 08-01-2019, 01:57 AM
pikejono pikejono is offline
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Default Re: EQ and DYN not displaying on knobs or Master module

I have attached a few images here to illustrate.
Attached Images
File Type: jpeg IMG_20190801_092049.jpeg (87.1 KB, 0 views)
File Type: jpeg IMG_20190801_092401.jpeg (89.4 KB, 0 views)
File Type: jpeg IMG_20190801_092405.jpeg (93.8 KB, 0 views)
File Type: jpeg IMG_20190801_092408.jpeg (87.9 KB, 0 views)
File Type: jpeg IMG_20190801_092411.jpeg (93.1 KB, 0 views)
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  #7  
Old 08-01-2019, 01:58 AM
pikejono pikejono is offline
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Default Re: EQ and DYN not displaying on knobs or Master module

A few more images
Attached Images
File Type: jpeg IMG_20190801_092415.jpeg (92.0 KB, 0 views)
File Type: jpeg IMG_20190801_092420.jpeg (73.1 KB, 0 views)
File Type: jpeg IMG_20190801_092451.jpeg (82.6 KB, 0 views)
File Type: jpeg IMG_20190801_092454.jpeg (82.8 KB, 0 views)
File Type: jpeg IMG_20190801_092457.jpeg (90.6 KB, 0 views)
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  #8  
Old 08-01-2019, 03:28 PM
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Default Re: EQ and DYN not displaying on knobs or Master module

Thanks much! Can you please indicate what version of Pro Tools you are using in combination with S6 19.5.1?


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Old 08-02-2019, 01:15 AM
pikejono pikejono is offline
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Default Re: EQ and DYN not displaying on knobs or Master module

Hi Jeff.

We are running 2019.6.

An update though: I migrated the system drive over to a new OS installation (on a new physical drive) using a time machine backup this morning, and on booting onto the new drive the issue seems to have resolved!

I'm not sure what the problem was, but I will keep updating this thread should it return.
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Old 08-02-2019, 06:33 AM
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Default Re: EQ and DYN not displaying on knobs or Master module

Thanks for the update! I’m glad to hear it is working now.

best,


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