Avid ASC Support in the UK - Avid Pro Audio Community

10-27-2020, 07:04 AM

antonis

Member

Join Date: Nov 2004

Location: London, UK

Posts: 1,473

Avid ASC Support in the UK

Does anyone know what on earth is happening with Avid's appalling support (at least here in the UK that is)?

The phone is prompting to go online, I've got the ASC number and going to the online page below:

https://avid.secure.force.com/ASC/AS...ToCaseHomePage

Is not letting me submit the number.

All I am trying to do is submit the TOO for the Avid 9 HD that I sold to another member of DUC.

Any ideas anyone?

Last edited by antonis; 10-28-2020 at 06:01 AM.

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